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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,026 Reviews
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7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,026 reviews

August 25, 2017

Very Nice, Honest & Helpful Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and ca More

by bknis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
August 22, 2017

Nice experience The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the w More

by DHaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
August 21, 2017

Honestly When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was More

by poppop
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
August 20, 2017

Great Service Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. More

by Vic Van Voorhis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
August 10, 2017

Great experience! Bought a new Dodge Challenger from Amber. She was very patient and easy to work with, however, what I was most impressed with was her knowledge of th More

by Brian Chesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams, Alyssa Donahey
August 08, 2017

Satisified I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. More

by Jason Cheatle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mr. Cheatle, Thank you for choosing us for your recall/service needs. Bill takes great pride in delivering quality customer service each and every visit. It's exciting to know he delivered just that. Thank you for your continued business! Warm regards, John Karides Service Manager

August 04, 2017

Jeep Service This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to de More

by crm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

crm, It's always great knowing we deliver a positive experience to a customer. I'm thrilled we were able to deliver that on your first service visit with us. Thank you for your feedback and choosing Progressive Dodge! Best regards, John Karides Service Manager

August 03, 2017

Great Sales and service was excellent at Progressive Dodge would recommend drove 75 miles with no regrets . Bought a dodge 1500 Added running boards tonto More

by Happy in my vernon
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Vance, Bill Talbott
July 29, 2017

Amazing from start to finish! I recently bought a 2017 Jeep Grand Cherokee and I couldn't be more thrilled! Upon entering the dealership I was greeted by friendly and professional More

by SKunkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sanders, Dean Waldron, Alyssa Donahey, Ben Siefke, Steve Miller
July 27, 2017

Mike Corbin is great Mike makes the process of setting an appointment and dropping off your car easy. He is a 5 star employee and you are lucky to have him. Thank you for More

by BAM2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Aug 17, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

BAM2002, I would agree that we are very lucky to have Mike. He has been with us for 8 years and has done a tremendous job. We are also lucky to have you as a valued customer. Thank you for your valuable feedback and continued business with us. All the best, John Karides Service Manager

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