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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,026 Reviews
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7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,026 reviews

May 15, 2017

Very pleased customer!! I was having a very difficult time finding the exact Jeep Grand Cherokee Summit I wanted to purchase in Michigan. Progressive Dodge had the exact vehi More

by John Edward Mazur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Carter, Jimmy Dowling
May 15, 2017

Paul was great to work with! We will definitely be back when we're ready to purchase a new vehicle. Paul was absolutely wonderful to work with, in fact, the entire staff was! A More

by Happywithdodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey, Paul King
May 14, 2017

Awesome Experience Megan was awesome. She worked with Dean to help my niece get into a new Compass and out of her unsafe escape. I am very happy they could help and we w More

by BAM2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Waldron, Alyssa Donahey, Megan Roberts
May 12, 2017

Problem Since I am the only one that usually drives my SUV, I did not notice that my passenger leather seat had been cut over the front edge. I discovered it More

by Snyder, judy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Karides
Jun 20, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mrs. Snyder, I'm happy that you were satisfied with your service with us. Thank you for being a loyal Progressive customer and allowing us to service your vehicle. We were happy to take care of the issue, and even happier to see how great your seat looks now! If you ever need anything in the future I can be reached at (330)879-3681. Thanks again for your business, and have a great day! Best Regards, John Karides Service Manager

May 07, 2017

I hate car dealerships I have bought twice at a dealership now and both times it has been Progressive. Several other dealerships have made the experience miserable and uninv More

by JasonR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service guys who cleaned my new truck and assisted.with the old one., Alyssa Donahey, Paul King, Steve Miller
May 06, 2017

Loss For Words Refused to give KBB value on my trade in only to benefit themselves for marking down "wholesale" prices on their used vehicles. Told me it was their More

by Steelhead82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene Vance
May 06, 2017

Great experience Had a great experience.very helpful and fast very professional i would recommend to anyone. Good people to work with .i am very pleased with everythin More

by Mikey1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey
April 07, 2017

Flexible and Trustworthy! I have been taking my Jeep to Mike for seven years and he always does a fantastic job. He makes appointments that work perfectly with my schedule, eve More

by cm.lutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Apr 10, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

cm.lutz, I can't thank you enough for 7 years of loyalty to our dealership. Mike is going on his 8th year of service with us, and we can't thank him enough for the quality work he does taking care of customers. Mike is a valuable asset to our operation, and we are thrilled he has been consistently delivering a positive experience for you for all 7 years he's been here. Thank you for leaving us this wonderful review and choosing Progressive Dodge! Warm regards, John Karides Service Manager

April 07, 2017

Flawless I brought my Jeep Wrangler in to get a trade-in value and ended up walking out with a new Wrangler just a couple hours later! They were able to offer More

by cm.lutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul King
April 06, 2017

Mystery Car Issue Paige was super helpful from the first phone call. Warning lights came on in our Jeep, and she was able to get us in immediately to try to determine t More

by CoreyandBeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Apr 10, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

CoreyandBeth, It's great to hear Paige was able to make your experience positive. We strive to deliver quality customer service and it's satisfying to hear we delivered that on your recent visit. Thank you for allowing us to service your vehicle, and your continued business! All the best, John Karides Service Manager

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