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Progressive Chrysler Jeep Dodge Ram

Massillon, OH

4.2
1,026 Reviews
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7966 Hills and Dales Road Northwest

Massillon, OH

44646

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Showing 1,026 reviews

April 04, 2017

Easy! Everything was done quick and easy! I felt confident leaving my truck with the company! Glad I went here vs other options! I would recommend to friend More

by Joeguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
Apr 10, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Joeguerra, Thank you for taking the time to leave us this great review! It's satisfying to know that we were able to accommodate your service needs and make you feel comfortable during your visit. Thank you for recommending us to your friends also! Thank you for your continued business, and choosing Progressive Dodge! Best regards, John Karides Service Manager

April 04, 2017

Great Service Called John about a issue with tires. John got with Mike then went above and beyond to make it right. I have deal with many of the employees here and More

by David Duval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Karides
Apr 05, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Mr. Duval, Thank you for taking the time to leave us feedback in regards to your service experience. I'm thrilled to know that we were able to get the issues resolved to your satisfaction. I greatly appreciate you expressing your concerns to me, and allowing us to make the situation right for you. If you have any future needs please don't hesitate to let us know. We thank you for your continued business, and choosing Progressive Dodge. All the best, John Karides Service Manager

April 02, 2017

Thanks for great service and a blessing I would like to thank progressive for great service great attitudes and Paul for helping me so much, words couldn't explain how much I appreciate you More

by Gillespie_Ron
Recommend Dealer
Yes
Employees Worked With
Paul King
April 02, 2017

She'll fight for the best price for you. Maria is a wonderful sales person and definitely puts herself in your shoes, she's something a lot of people aren't and that's caring. Maria is knowle More

by KLGuy1017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Hattery
March 27, 2017

Hillary Jackson Hillary was great at communication. My car was in service for over 4 weeks and she would call nearly every day to check in with me, even if there was More

by frontleaningrestpositionmove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
Mar 27, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

frontleaningrestpositionmove, Thank you for taking the time to leave us valuable feedback about the service you received here at Progressive Dodge. I'm glad Hilary was able to make your service visit with us a positive experience. If you ever need anything don't hesitate to give Hilary a call or you can reach me directly at 330-879-3681. We greatly appreciate your business! All the best, John Karides Service Manager

March 23, 2017

Awesome experience! Progressive CJDR is the place to go. There was no hassle, no pressure, nothing but a great deal and great people to work with to get me in a new Jeep More

by KimB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey, Ben Siefke
March 21, 2017

This is the place to buy your new vehicle. Loved the people and the experience and absolutely love my new jeep. I really enjoyed my time here and it felt like it took no time at all for me to l More

by AlainaKaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin, Paul King
Mar 21, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to let us know how we are doing. The difference between us and other stores is our people. Paul and Mike both are outstanding people and strive everyday to give an experience that you can't get anywhere else. Thanks again and enjoy your New Jeep.

March 20, 2017

We went to look at a used Wrangler and got a different one The dealership was great easy to work with . No pressure to buy a vehicle . Sales person worked with us to get us the best deal. More

by PSTMLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Donahey, Clayton Sanders, Tyler Baumgardner
Mar 21, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Great to see that you had a wonderful experience with us. Thanks again for taking the time to let Tyler, Clayton and Alyssa know how we are doing. Welcome to the family!!!

March 19, 2017

Great Service It was my pleasure to have Paige as my service advisor. She was very attentive and seemed to genuinely care. She is a true asset to Progressive and it More

by Joe'sBlueTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt
Mar 21, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Joe'sBlueTruck, We greatly appreciate you taking the time to leave us feedback. We agree that Paige is definitely an asset to our service department, and we are glad she was able to make your service visit with us a positive one. We thank you for your continued business and we look forward to helping you with all of your vehicle needs in the future. All the best, John Karides Service Manager

March 17, 2017

Always a pleasure No one likes servicing their car but I always feel at ease when going in. From their down-to-earth staff to their quality of work, it's no wonder I fe More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Mar 21, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Nicole, It's so great to hear that Mike made your service experience enjoyable. We agree that Mike is a tremendous asset to our service operation. We also agree that trust is extremely important when dealing with an automotive repair facility, and we are thrilled you trust us to work on your vehicle. Thank you for your wonderful feedback and continued business! Best regards, John Karides Service Manager

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