Progressive Chrysler Jeep Dodge Ram

Always a pleasure No one likes servicing their car but I always feel at ease when going in. From their down-to-earth staff to their quality of work, it's no wonder I fe No one likes servicing their car but I always feel at ease when going in. From their down-to-earth staff to their quality of work, it's no wonder I feel so comfortable. For example, I always look forward to seeing Mike in the service department because he's a real people person and will go out of his way to help you. I never have to worry if their department is half-assing anything..... They always go the extra mile. And anyone who has a finicky car knows how important it is to trust your mechanic. Trust me, I've been there. More

Excellent Service Mindy provided excellent customer service and the service was done in a timely manner. The service advisors also inform me about recall on my vechile Mindy provided excellent customer service and the service was done in a timely manner. The service advisors also inform me about recall on my vechile. More

Service Appt Service was fine, nothing below standard. My appt was at 9:30 and I thought it took a bit long to complete, but it was not totally inconvenient. I had Service was fine, nothing below standard. My appt was at 9:30 and I thought it took a bit long to complete, but it was not totally inconvenient. I had to contact the dealership twice before getting a response so if anything it would be better to receive a call with an update after a few hours. No complaints otherwise. More

Service is great here! I had an issue with my power steering and they got me right in and even serviced my battery while repairing my vehicle. Paige Proffit, my service man I had an issue with my power steering and they got me right in and even serviced my battery while repairing my vehicle. Paige Proffit, my service manager, was very helpful in orchestrating the fix and giving me my options. I will definitely go back for service at this Chrysler Service Center. More

Outstanding service I can't begin to say how happy i am with paige any time i come in needing help .I always get a smile and everything fixed thats wrong . If the rest of I can't begin to say how happy i am with paige any time i come in needing help .I always get a smile and everything fixed thats wrong . If the rest of the service department was like her and had her work ethic Progressive Dodge/Chrysler would top notch in my book ! More

Service Visit Engine Light came on for a few days, went out for a few miles then back on and off again. Called for service, got me straight in. Was able to find Engine Light came on for a few days, went out for a few miles then back on and off again. Called for service, got me straight in. Was able to find the problem within seconds of getting the code off my JEEP. Then they Worked all day to get my JEEP back to me so I wouldn't need a loaner. I am always taken care of, and everyone there is so nice and caring!!! They always give the extra effort!!! Mike Corbin is the best in the business at customer care! More

Service I bought my 2011 Jeep from Progressive and got the extended warranty. My service advisor has been great in solving my issue and made sure that I was s I bought my 2011 Jeep from Progressive and got the extended warranty. My service advisor has been great in solving my issue and made sure that I was satisfied with my service. More

Mike Corbin Mike is always very helpful and accommodating when it comes to getting my Jeep fixed in a timely matter. I have been coming to him for years and I pl Mike is always very helpful and accommodating when it comes to getting my Jeep fixed in a timely matter. I have been coming to him for years and I plan to for years to come! Thank you Mike on your awesome service! More

Transmission replacement The transmission failed to engage and we had the van towed to Progressive Chrysler. We had purchased an extended warranty through Chrysler and Paige The transmission failed to engage and we had the van towed to Progressive Chrysler. We had purchased an extended warranty through Chrysler and Paige handled all the paperwork and provided us a rental car. There was an understandable delay while waiting for the warranty adjuster to approve the repair. We had an extended road trip planned a week after the breakdown and Paige did a wonderful job keeping us informed and ensuring the van was repaired as soon as possible after the new transmission arrived. Paige was friendly, professional, courteous and we felt she was sincerely looking out for us.. Thank you Paige. More

Van Repairs All of the associates were very professional, friendly and helpful. Paige was very informative and kept a great line of communication. Everything was All of the associates were very professional, friendly and helpful. Paige was very informative and kept a great line of communication. Everything was handled in a timely manner. I used the drop off and pick up service while my vehicle was there and both drivers I encountered we also great. Even when I called to schedule my appointment I spoke with Hilary and she was very helpful and well informed. Thank you Paige you are fantastic. More