Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Rob Rose was very helpful and was a wonderful service person I have ever worked with on my car he is a very positive person and very knowledgeable my car was fixed right the first time person I have ever worked with on my car he is a very positive person and very knowledgeable my car was fixed right the first time More
Had my 2015 Ram in for Maintenance service Kane took care me then about week later my air quit working Kevin got my truck right in and he worked with the warranty company to get my truck repaired and back to me then about week later my air quit working Kevin got my truck right in and he worked with the warranty company to get my truck repaired and back to me. My truck has been serviced at Progressive since I bought it and I been completely satisfied! More
BEST SALES PEOPLE IN TOWN! !!! Landri was great and very kind. Dealt with a very complicated customer with professionalism! highly recommend !!! Landri was great and very kind. Dealt with a very complicated customer with professionalism! highly recommend More
Damaged my brand new truck, 2 months later and 2 attempts, can't fix the door panel. parts dept ordered the wrong panel the first time, then tried to patch it up because they can't figure out the tr attempts, can't fix the door panel. parts dept ordered the wrong panel the first time, then tried to patch it up because they can't figure out the trim on my truck. now its loose and flopping around. More
They try to rip you off on your trade in they don't give you the value of your car that they value it on their website as these people are a total waste of time you the value of your car that they value it on their website as these people are a total waste of time More
8/14/2022 The whole experience with the dealership and our salesman Allan, has been wonderful. Allan made sure we were happy with our trade-in amount, and went over and above helping us find a vehicle we our salesman Allan, has been wonderful. Allan made sure we were happy with our trade-in amount, and went over and above helping us find a vehicle we were happy with purchasing. Duffy's More
Went in with my aunt to help her purchase a new vehicle, Allan literally made absolutely $0 on our deal to get my aunt exactly what she needed. And still took the time to show her absolutely everything on t Allan literally made absolutely $0 on our deal to get my aunt exactly what she needed. And still took the time to show her absolutely everything on the vehicle and how to use it. They all went above and beyond and highly recommended him. More
One of the worst experiences I’ve had in car shopping. Made an appointment, parking was nonexistent for customers, everyone was surprised when I showed up and had no idea who I was there to see, they bloc Made an appointment, parking was nonexistent for customers, everyone was surprised when I showed up and had no idea who I was there to see, they blocked prices on lines and failed to mention dealer markups before I drove over an hour to see them, then kept shifting $1000 back and forth between my trade and car price thinking that would mask the fact that their offer sucked in comparison to everyone else. Very disappointing and felt bad for my sales guy, Elijah, that the sales managers were willing to lose a sale over a difference of less than $1-2k. I know my trade is loaded and worth more, especially in this used car market. I do a lot of research g and they lowballed my estimates from KBB and Edmunds and were not willing to work with me to make a sale that night. More