Progressive Chrysler Jeep Dodge Ram

One of the worst experiences I’ve had in car shopping. Made an appointment, parking was nonexistent for customers, everyone was surprised when I showed up and had no idea who I was there to see, they bloc Made an appointment, parking was nonexistent for customers, everyone was surprised when I showed up and had no idea who I was there to see, they blocked prices on lines and failed to mention dealer markups before I drove over an hour to see them, then kept shifting $1000 back and forth between my trade and car price thinking that would mask the fact that their offer sucked in comparison to everyone else. Very disappointing and felt bad for my sales guy, Elijah, that the sales managers were willing to lose a sale over a difference of less than $1-2k. I know my trade is loaded and worth more, especially in this used car market. I do a lot of research g and they lowballed my estimates from KBB and Edmunds and were not willing to work with me to make a sale that night. More

Made an appt at 5:30pm to look at a specific truck, arrived at dealership and they were surprised to see me, didn't have car ready, took 40min while I sat and waited then car didn't have gas in it to t arrived at dealership and they were surprised to see me, didn't have car ready, took 40min while I sat and waited then car didn't have gas in it to test drive it. Salesman left to go get gas but didn’t even tell us he was leaving. So I left. Not sure why they hand out $5 gift cards if you arrive on time for your appt, they should just offer better service and value customers time. There was a teamwork poster on the wall but I didn't see any teamwork, just lots of workers all standing around not helping my salesman make my experience more fluid. Why not have someone get car ready for my arrival, fill gas tank while they appraise my car? They have a great selection, but horrible service. More

Kelsey, in service, was very courteous and competent in handling the service call on my 2015 Jeep Patriiot. I am most pleased with the Service Department. JKA handling the service call on my 2015 Jeep Patriiot. I am most pleased with the Service Department. JKA More

Progressive Dodge left a company vehicle smelling like rotten cigarette smoke . When we complained , NOTHING was offered to be done . How unprofessional and embarrassing that a company wouldn’t offer to f rotten cigarette smoke . When we complained , NOTHING was offered to be done . How unprofessional and embarrassing that a company wouldn’t offer to fix something their staff had done . More

Allan is wonderful. Worked with me and listened to what I wanted. This is my second purchase with Progressive. I will definitely be coming back. wanted. This is my second purchase with Progressive. I will definitely be coming back. More

Bought a 2018 jeep renegade Oct 23-21 and I couldn’t be happier. Lynette was the sales associate and is one awesome sales person. She helped me get the deal that I wanted . She was also instrumental in my happier. Lynette was the sales associate and is one awesome sales person. She helped me get the deal that I wanted . She was also instrumental in my husband buying his yellow Jeep Wrangler last week. We will definitely be sending others her way. Want to thank you Lynette and progressive for being a great dealership. Linda Buckler-Reed More

John Kerry was very nice to work with! He helped me through the process making it easy & answered any questions that I had! through the process making it easy & answered any questions that I had! More

Katie was very helpful through the process! It was Quick, easy and everyone was friendly! easy and everyone was friendly! More

Everyone was so nice and went over and above to find a car with my payment I wanted in mind. Love my Jeep. Will be back for my next vehicle. Thanks Allan and Brian car with my payment I wanted in mind. Love my Jeep. Will be back for my next vehicle. Thanks Allan and Brian More

Paul King treated me very well, the floor manager was very professional and the credit manager was easy to work with, I would recommend this dealership to anyone looking for a good honest team to do busi very professional and the credit manager was easy to work with, I would recommend this dealership to anyone looking for a good honest team to do business with More