
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
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Good experience Very good group of people to work with very understanding went out of their way to take care of us and the irish pub they directed us to for lunch was Very good group of people to work with very understanding went out of their way to take care of us and the irish pub they directed us to for lunch was excellent.enjoyed all the staff was very polite always felt welcomed no one was ever pushy.would refer others to progessive dodge. More
Outstanding Business I appreciated how friendly and helpful the salesman was. He was genuine, caring and took the time to show us the vehicle features and answer all of o I appreciated how friendly and helpful the salesman was. He was genuine, caring and took the time to show us the vehicle features and answer all of our questions. I felt very comfortable purchasing our vehicle from this dealership. More
Exciting! Everyone was friendly and fun. They listen to my questions and what I wanted. I never felt I was being persuaded for something I didn't wanted. My Everyone was friendly and fun. They listen to my questions and what I wanted. I never felt I was being persuaded for something I didn't wanted. My sales person (Myk) was great. More
Great experience - no pressure They found me the right van for my needs at a good price. Low pressure sales and very helpful. They were very skilled in knowledge of the vehicle. They found me the right van for my needs at a good price. Low pressure sales and very helpful. They were very skilled in knowledge of the vehicle. More
Best Car Buying Experience Recently, I purchased a Jeep from this dealership. It was the best car buying experience I've ever had. I felt so comfortable with the sales employee, Recently, I purchased a Jeep from this dealership. It was the best car buying experience I've ever had. I felt so comfortable with the sales employee, Tyler, and felt he did a great job showing me the perfect vehicle. I would recommend this dealership to anyone who is looking for a new car. Suggest to ask for Tyler Baumgardner. He will help you find exactly what you want within your budget. -Cami More
excellant Mark helped me find the perfect vehicle in my budget. He was very kind throughout the experience. I would recommend him to any of my friends. Mark helped me find the perfect vehicle in my budget. He was very kind throughout the experience. I would recommend him to any of my friends. More
At your own pace Since I'm a "baby boomer" I've had a lot of opportunities to buy vehicles. It took ME a while to make my mind up on the Jeep Renegade I bought there Since I'm a "baby boomer" I've had a lot of opportunities to buy vehicles. It took ME a while to make my mind up on the Jeep Renegade I bought there never was any "pressure" from anyone that I dealt with at Progressive. Maria was the primary contact and she was an excellent person to deal with. She took into consideration the customers desires and presented them as request to management. She did a great job!!!! More
Great service! Guys were very nice and friendly! My kids is very cool guy))) They help us to find exactly that we were looking for! Thanks a lot!! Guys were very nice and friendly! My kids is very cool guy))) They help us to find exactly that we were looking for! Thanks a lot!! More
Friendly, No Pressure,Knowledgeable I went in with one specific vehicle that I wanted to see and test drive. I was able to do this with no pressure.I asked Myk questions about this vehic I went in with one specific vehicle that I wanted to see and test drive. I was able to do this with no pressure.I asked Myk questions about this vehicle and he was very knowledgeable, but as we talked about other vehicles that I had seen elsewhere, he was able to answer questions for me about those that the other salesmen at the other dealerships were unable to answer. I really liked the vehicle and discussed pricing, I came pre-approved for a loan from my credit union. Even crunching the numbers went well;being a woman by myself during this process, this is usually where bullying or pressure happens, but not here. I was able to just lay out exactly how I wanted to work the all financing. I wasn't able to secure the deal right then. But I left a deposit to hold the vehicle till my boyfriend could see it. After all of this, it ended up he decided that he wanted a different vehicle. Still not a problem, Myk did not pressure me or get mad. He understood and thanked me for getting back to him right away and promptly returned my deposit. I would recommend this dealership and specifically Myk Fritch to anyone. More
Bad experience made right I had a bad service experience, but John the service manager reached out and made it right. I appreciated the opportunity to discuss my issue with him I had a bad service experience, but John the service manager reached out and made it right. I appreciated the opportunity to discuss my issue with him and it seems that they are sincere in wanting to deliver a strong experience. Thanks! More