
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great service! Guys were very nice and friendly! My kids is very cool guy))) They help us to find exactly that we were looking for! Thanks a lot!! Guys were very nice and friendly! My kids is very cool guy))) They help us to find exactly that we were looking for! Thanks a lot!! More
Friendly, No Pressure,Knowledgeable I went in with one specific vehicle that I wanted to see and test drive. I was able to do this with no pressure.I asked Myk questions about this vehic I went in with one specific vehicle that I wanted to see and test drive. I was able to do this with no pressure.I asked Myk questions about this vehicle and he was very knowledgeable, but as we talked about other vehicles that I had seen elsewhere, he was able to answer questions for me about those that the other salesmen at the other dealerships were unable to answer. I really liked the vehicle and discussed pricing, I came pre-approved for a loan from my credit union. Even crunching the numbers went well;being a woman by myself during this process, this is usually where bullying or pressure happens, but not here. I was able to just lay out exactly how I wanted to work the all financing. I wasn't able to secure the deal right then. But I left a deposit to hold the vehicle till my boyfriend could see it. After all of this, it ended up he decided that he wanted a different vehicle. Still not a problem, Myk did not pressure me or get mad. He understood and thanked me for getting back to him right away and promptly returned my deposit. I would recommend this dealership and specifically Myk Fritch to anyone. More
Buyer Beware Tom Farkas was a very nice salesman. This was not his fault. As I drove the car home I noticed the clock blinking. Hmm. I guess they disconnecte Tom Farkas was a very nice salesman. This was not his fault. As I drove the car home I noticed the clock blinking. Hmm. I guess they disconnected the battery while going over the car? The following weekend, the car won't start, all the lights are blinking. Hmm. Let's spend an hour on google and then just charge the battery. Yup. It's the battery. Take it in to get inspected in my state. Car battery literally dies sitting in the service area of Washington Honda as they try to drive it out for me to go home. So I had to buy a new battery. As if Progressive didn't realize my battery was bad when they had to charge/jump it..... The clock didn't disconnect itself from power.... More
Bad experience made right I had a bad service experience, but John the service manager reached out and made it right. I appreciated the opportunity to discuss my issue with him I had a bad service experience, but John the service manager reached out and made it right. I appreciated the opportunity to discuss my issue with him and it seems that they are sincere in wanting to deliver a strong experience. Thanks! More
Fabulous experience! Bought a dodge truck from John Kerry At Progressive Dodge. It was a great experience all around from the dealership to the sales person. No pressure Bought a dodge truck from John Kerry At Progressive Dodge. It was a great experience all around from the dealership to the sales person. No pressure just easy and i so appreciate that. Thank you! Lisa B More
No pressure, best time ever buying a car. I have got to say that buying from Brian and the team here at Progressive was the best experience I have ever had at a car dealership. I have been thi I have got to say that buying from Brian and the team here at Progressive was the best experience I have ever had at a car dealership. I have been thinking about buying a 300 for a couple of years. I have stopped in and visited Brian on numerous occasions. He has never been pushy, not ever. He is a genuinely nice guy, warm with good heart. They do a really good job in pricing. I have never bought a car without negotiating a price, no need to at Progressive. My 300 was the lowest price within 500 miles. John the finance guy treated me well and sold me a warranty for bargain. I am in the warranty business, I know a bargain. I have been using thier service department for many years and have always been extremely happy. These are the reasons I will never buy another car from anyone buy Brian Glasper, Tim Sanders and the team at Progressive. More
deposit I purchased a vehicle oct 29th, second choice. I put a deposit down on first choice but they sold it. So I guess if you don't intended on signing pape I purchased a vehicle oct 29th, second choice. I put a deposit down on first choice but they sold it. So I guess if you don't intended on signing papers the same day don't bother the sales team More
My experience was fantastic! Maria is amazing! Helped me out tremendously I highly recommend coming to see her :) she will definitely get you what your looking for for a good pric Maria is amazing! Helped me out tremendously I highly recommend coming to see her :) she will definitely get you what your looking for for a good price More
Ram 1500 from Paul King I recently purchased a new Ram 1500 from Progressive Chrysler/Jeep/Dodge/Ram. This was my second time purchasing a vehicle from this dealership. All e I recently purchased a new Ram 1500 from Progressive Chrysler/Jeep/Dodge/Ram. This was my second time purchasing a vehicle from this dealership. All employees were very helpful and made my experience as smooth as possible. I would recommend this dealership to anyone interested in purchasing/leasing a vehicle. More
Third new truck I just purchase my third new truck from Progressive and thank you Michelle McCahan for every thing you did for me . Thank you again . Roland Logan I just purchase my third new truck from Progressive and thank you Michelle McCahan for every thing you did for me . Thank you again . Roland Logan More