
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Thanks Brian Brian is a great salesman. He was true to his word when he told me the relationship continues after the sale. He was responsive to a non-warranty iss Brian is a great salesman. He was true to his word when he told me the relationship continues after the sale. He was responsive to a non-warranty issue that came up. The dealership reimbursed me for a small repair. I feel confident referring people to Brian. Denise More
2016 Jeep Renegade Trailhawk Natalie was very easy to work with, I'd give her personally 5 stars. Since my experience has only been in buying I can't rate anything else, I hope Natalie was very easy to work with, I'd give her personally 5 stars. Since my experience has only been in buying I can't rate anything else, I hope to never need the service department to leave a review. More
2016 Chrysler Experience Paul took his time with us. I appreciate how courteous and concerned he was with us. He addressed all our needs. I especially enjoyed our test dri Paul took his time with us. I appreciate how courteous and concerned he was with us. He addressed all our needs. I especially enjoyed our test drive with him when he showed us the car. More
PROGRESSIVE OWNERS and STAFF DO AS THEY SAY. I currently own a 2013 Wrangler Freedom Edition. I was in the process of buying a Jeep Grand Cherokee for my wife. I had visited 3 other dealers a I currently own a 2013 Wrangler Freedom Edition. I was in the process of buying a Jeep Grand Cherokee for my wife. I had visited 3 other dealers and contacted at least 6 other dealers on the internet. My first Progressive contact was with Ann Marie in internet sales, she called me back, but I was unavailable to talk, so she sent me a manageable list of available cars that matched or nearly matched my requirements. Later she followed up with some additional possibilities and I contacted her about one specific car with a very fair price. Based on experiences with other dealers, I expected to hear that I did not qualify for some of the credits and that the car would cost thousands more. Ann Marie assured me that the "price stated was the price". I said I was coming to look and she set me up with an appointment and confirmed the time in an email. She is very nice and extremely efficient. Next I visited Adam Robinson, the sales solutions provider. Boy did he provide the solutions! First he gave me an additional $500 credit for a card I had received in the mail from Mopar, due to my earlier Wrangler purchase. Next he beat my home equity interest rate by more than the tax benefit. Next he spent a very generous amount of time with me explaining all the features of the car while sitting in it with me. Next I meet with John Marks in Finance, who explained the financing and gave me a great deal on a lifetime Mopar CarMax plan. I am looking forward to no major repair bills for as long as we own the Grand Cherokee. Finally I met with Mr. Tim Sanders, who I could have talked to for hours. His dealership has a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. PROGRESSIVE REALLY SUCCEEDED! (Tim should be appointed by our next United States President to be Secretary of Transportation.) More

A nice experiance I was able to find a car to help me go up hills and save on gas. I am enjoying the sun roof . The heated seats will be helpful in the winter at 6 am I was able to find a car to help me go up hills and save on gas. I am enjoying the sun roof . The heated seats will be helpful in the winter at 6 am. I also like the started feature when my hands are full at the grocery store. Jimmy was pleasant & helpful. More
Not very friendly We were looking ar buying 2 new vehicles. They offered less than blue book value for our trade. The manager came over to try to explain something and We were looking ar buying 2 new vehicles. They offered less than blue book value for our trade. The manager came over to try to explain something and was horribly rude. When we said we wanted to think about it more, he then stated "once you go to other dealerships and find out I'm right, you will come back here because you'll know I was telling the truth" then ended up walking away saying "I'm done with this" once we said we still wanted to think about it. More
Good , easy to work with They made it easy to accommodate my need and my budget. I never felt pressure to buy and the sales lady answered all my questions and then sum. They made it easy to accommodate my need and my budget. I never felt pressure to buy and the sales lady answered all my questions and then sum. More
Excellent Service Great Price!! Our salesman, Jimmy Dowling was amazing! He was extremely patient and very helpful. Answered all of our questions and didn't bat an eye when we asked Our salesman, Jimmy Dowling was amazing! He was extremely patient and very helpful. Answered all of our questions and didn't bat an eye when we asked to test drive an additional vehicle other than the ones we had initially driven. He was very attentive to what we wanted and went out of his way to get us the payment we needed to e at for the 2 vehicles that we purchased. More

Super Myk Myk has sold our family 2 cars and he has been super. He does not pressure you to buy a car because he wants to make the sale. He is patient and works Myk has sold our family 2 cars and he has been super. He does not pressure you to buy a car because he wants to make the sale. He is patient and works with the customer to make sure they get exactly what they want. I would recommend Myk to anyone looking for a new or used vehicle. More
My car buying experience was easy like Sunday morning!!!!! Amber Williams was absolutely great!! She was very thorough and transparent about the history of the vehicle. She new the vehicle from top to bottom Amber Williams was absolutely great!! She was very thorough and transparent about the history of the vehicle. She new the vehicle from top to bottom and answered all of my questions. She has a calming about her which made the process very pleasant the stress that I felt prior dissipated. She could sale salt too a slug!!!!! Thea Wellons More