
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Filter Reviews by Keyword
By Type
Showing 1,024 reviews
Didn't pressure or keep my keys. Mitch Mann wasn't pushy and listened to what my wife and I were looking for. Did his best on what looked like a busy day at the dealership.I would giv Mitch Mann wasn't pushy and listened to what my wife and I were looking for. Did his best on what looked like a busy day at the dealership.I would give him a 10 rating which I've never done before for a car salesman. Explained the vehicle operation without any problem. and answered every question I had completely. More
They were willing to help me on an issue with car I bought. I bought a car from this dealership on January 21. It is now 5 months later, and the battery on the car was tested when I had new wheels put on(after I bought a car from this dealership on January 21. It is now 5 months later, and the battery on the car was tested when I had new wheels put on(after driving a lot to pittsburgh and back home multiple times per week for months), and showed bad. I contacted Myk Fritch, the guy who sold me the car, and he talked to his manager, Dan Gordish and they both talked to one of the two owners, Tim Sanders. Well, Mr. Sanders called me a day or so later, and set up for me to take the car back and have the battery and charging system tested, and if it was bad, they'd replace it at no cost to me. Lo-and-behold, that's exactly what happened. Battery tested bad, they replaced it, and all is good. I've never had an issue with the dealership, had a very good experience in buying the car, and now, when there was an issue, had a very good experience with getting it fixed. Would definitely recommend this dealership. More
"No Pressure and Friendly" I did a lot of online research on the used Honda Pilot that I wanted. My research kept bringing me back to Progressive. Number one on my list was the I did a lot of online research on the used Honda Pilot that I wanted. My research kept bringing me back to Progressive. Number one on my list was the fact that nobody else could or would beat their price. Second of all when we arrived at the dealership Justin Carter and Josh Gibbs had the vehicle out front and ready for inspection. After the test drive they put it up on the rack for under body inspection. I thought that was very honest salesmanship. Justin was a great guy to deal with. He was friendly and did a great job. I couldn't be happier with my purchase. Josh was nice too. More

GReat buying experience What can I say? I started with Progressive's easy to use website and finally came in. Process went smoothly from start to finish! Thanks for the ease What can I say? I started with Progressive's easy to use website and finally came in. Process went smoothly from start to finish! Thanks for the ease of doing business. More
Awesome I had a great experience. Myk was wonderful. He was personable, listened, and got me exactly what I wanted. I'm really happy with the deal I got o I had a great experience. Myk was wonderful. He was personable, listened, and got me exactly what I wanted. I'm really happy with the deal I got on my car! More
Wonderful experience My husband and I had a great experience buying our Jeep from Progressive with Amber. From the moment we arrived, Amber was very friendly and patient. My husband and I had a great experience buying our Jeep from Progressive with Amber. From the moment we arrived, Amber was very friendly and patient. She encouraged us to take our time and helped to compare a couple of Jeeps we were looking at. We ended up with a Jeep Cherokee Latitude that we are so excited about and Amber helped us to get to the price we were looking for. Alyssa was also awesome in the finance department: very friendly and fun. We did not feel pressured at any point in our experience. More
I love my new Jeep. I drove about an hour to Progressive to Look at new Jeeps. Adam was very Helpful and Professional. The experience I had there was amazing and unlike I drove about an hour to Progressive to Look at new Jeeps. Adam was very Helpful and Professional. The experience I had there was amazing and unlike any dealership I had been to before. He was able to help me get into a new Jeep. I would recommend anyone to go see Adam if interested in looking for a New Vehicle. Wayne also was very Helpful and Professional. He thoroughly explained the financing options available to me and made this process easy and hassle free ! More
I LOVE MY JEEP! We recently bought a Jeep Cherokee from Justin Carter. Justin made our experience a breeze! Worked with us on price, options, had the JEEP I wanted We recently bought a Jeep Cherokee from Justin Carter. Justin made our experience a breeze! Worked with us on price, options, had the JEEP I wanted brought up from warehouse and waiting for us to test drive as promised on time!!! very impressive!! Very knowledgeable about the Jeep, took his time and showed me how to use my phone to sync Pandora and other apps, and options. Very easy to talk to and work with! We also worked with John to finance our JEEP, he was very helpful, easy to work with, explained options and made the process fast and easy! Both were very honest, upfront with no hidden fees! I will be a return customer, and will recommend progressive, JUSTIN and JOHN for anyone I know looking for a vehicle. THANK YOU BOTH FOR SUCH A GREAT EXPIRENCE! More

Maria Hattery is always a Joy to work with!!!!! The sales associates are beautiful people. Kim and I are always family to them. They and Maria especially, treat us top notch and put up with me wit The sales associates are beautiful people. Kim and I are always family to them. They and Maria especially, treat us top notch and put up with me with the multiple vehicles my wife and Maria have talked me into. I would work with or just visit with her anytime! Many thanks again for the great experience and deals. You take care of us every time and we (Maria) have learned a lot together over the years!!!! Love ya my little energizer bunny, LD and Kim Collins More
Adam & Wayne are amazing! I drove a few hours to look at possibly purchasing a different vehicle. Adam R. was immediately helpful and friendly. He helped me through the entire I drove a few hours to look at possibly purchasing a different vehicle. Adam R. was immediately helpful and friendly. He helped me through the entire process from test driving the vehicle I was interested in to getting the financing approved. Wayne F. was great during the finance process explaining every aspect of the documentation and answering any and all questions I had. They are both great! They are both very friendly, extremely knowledgeable and so helpful. I would definitely make the journey again in order to have these two help with my next vehicle purchase. More