
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
I LOVE MY JEEP! We recently bought a Jeep Cherokee from Justin Carter. Justin made our experience a breeze! Worked with us on price, options, had the JEEP I wanted We recently bought a Jeep Cherokee from Justin Carter. Justin made our experience a breeze! Worked with us on price, options, had the JEEP I wanted brought up from warehouse and waiting for us to test drive as promised on time!!! very impressive!! Very knowledgeable about the Jeep, took his time and showed me how to use my phone to sync Pandora and other apps, and options. Very easy to talk to and work with! We also worked with John to finance our JEEP, he was very helpful, easy to work with, explained options and made the process fast and easy! Both were very honest, upfront with no hidden fees! I will be a return customer, and will recommend progressive, JUSTIN and JOHN for anyone I know looking for a vehicle. THANK YOU BOTH FOR SUCH A GREAT EXPIRENCE! More

Maria Hattery is always a Joy to work with!!!!! The sales associates are beautiful people. Kim and I are always family to them. They and Maria especially, treat us top notch and put up with me wit The sales associates are beautiful people. Kim and I are always family to them. They and Maria especially, treat us top notch and put up with me with the multiple vehicles my wife and Maria have talked me into. I would work with or just visit with her anytime! Many thanks again for the great experience and deals. You take care of us every time and we (Maria) have learned a lot together over the years!!!! Love ya my little energizer bunny, LD and Kim Collins More
Adam & Wayne are amazing! I drove a few hours to look at possibly purchasing a different vehicle. Adam R. was immediately helpful and friendly. He helped me through the entire I drove a few hours to look at possibly purchasing a different vehicle. Adam R. was immediately helpful and friendly. He helped me through the entire process from test driving the vehicle I was interested in to getting the financing approved. Wayne F. was great during the finance process explaining every aspect of the documentation and answering any and all questions I had. They are both great! They are both very friendly, extremely knowledgeable and so helpful. I would definitely make the journey again in order to have these two help with my next vehicle purchase. More
First New Truck and First Time Leasing Worked with me on price even with all the incentives. Also explained everything during the whole process so I was never in the dark. Also answered eve Worked with me on price even with all the incentives. Also explained everything during the whole process so I was never in the dark. Also answered every question I had about all the little details. I would definitely go back and recommend friends and family. Definitely the best dealership I have purchased anything from. More
Purchased 2 Jeeps Traded in my Ram 2500 truck and purchased two Jeeps from John Kerry. Great experience overall. Will certainly go back when I need another vehicle. Traded in my Ram 2500 truck and purchased two Jeeps from John Kerry. Great experience overall. Will certainly go back when I need another vehicle. More
Awesome Friendly people. Customer service AWESOME . I will very much recommend this dealership to everyone I meet. I will surely come back if I need to pur Friendly people. Customer service AWESOME . I will very much recommend this dealership to everyone I meet. I will surely come back if I need to purchase another vehicle. AWESOME. THANK YOU GOD BLESS ALL OF YOU. I would also like to say your customer service sucks after you sign contract. We tried calling to ask more questions to John in finance no response. The people that answer the phone are rude. They need to show more respect. RESPECT More
Great place This is the 2nd car my family bought from Progressive. We love it! Mitch was excellent! He answered all of our questions and got us in the car we want This is the 2nd car my family bought from Progressive. We love it! Mitch was excellent! He answered all of our questions and got us in the car we wanted. More
Awesome in all aspects From the selection of vehicles, the sales person, & management was all great. My sales person was Myk Fritch and he listened to what I was looking for From the selection of vehicles, the sales person, & management was all great. My sales person was Myk Fritch and he listened to what I was looking for in a vehicle and the price range I needed and was able to set me up with an awesome jeep that I loved from the moment I test drove it More
Found our truck Had a great experience. Natalie helped us find the truck we liked. She also made it easy to get the truck promptly. Thank you Natalie for all your Had a great experience. Natalie helped us find the truck we liked. She also made it easy to get the truck promptly. Thank you Natalie for all your help. More

Great Dealership made my purchase easy, explained every thing to me, excellent job, J T was doing excellent job, he knows his job very well, and answered all my questi made my purchase easy, explained every thing to me, excellent job, J T was doing excellent job, he knows his job very well, and answered all my questions, Thanks! More