
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
Great Truck Andy was very helpful when I ordered my new Ram 1500 in Detonator Yellow. This is the second truck I have bought from Andy. Both are great trucks! Bot Andy was very helpful when I ordered my new Ram 1500 in Detonator Yellow. This is the second truck I have bought from Andy. Both are great trucks! Both were a great deal$!!! More
Best sales man I had the best experience at the dealership because my salesman work for what I wanted in my monthly payments, he was friendly and made my time there I had the best experience at the dealership because my salesman work for what I wanted in my monthly payments, he was friendly and made my time there enjoying More
excellent i found that my experience at the dealership was a very pleasing experience. and would highly recomend this place to all my friends and family i found that my experience at the dealership was a very pleasing experience. and would highly recomend this place to all my friends and family More
Great service Th sales associate that helped us was professional and proficient in his work. We enjoyed the experience of car buying and enjoyed his company. He got Th sales associate that helped us was professional and proficient in his work. We enjoyed the experience of car buying and enjoyed his company. He got us the best deal! More
Verrrrrrrry nice staff - Helped me get my first car! Going to a dealership is always nerve racking and scary but as soon as I stepped up to the door the salesman opened them up and gave me a great big we Going to a dealership is always nerve racking and scary but as soon as I stepped up to the door the salesman opened them up and gave me a great big welcome and Mitch Mann stepped up and asked me what I came in for. I told him I wanted to test drive some Dodge Darts to see if I liked them. He pulled out 2 of them for me to try and I ended up getting a Dodge Dart GT. I love it! Mitch was not forceful with the bargaining and worked very well with what I was asking for. I would recommend this dealership to everyone, as well as my salesman, Mitch Mann. VERY great dealership, super happy with it! More
No Problems All work I’ve had done has been done in a professional and excellent manner, from installing a remote start to rotating tires. All that I had asked t All work I’ve had done has been done in a professional and excellent manner, from installing a remote start to rotating tires. All that I had asked to be done to my Dodge Ram has been done to perfection. If I had any complaint, it would be that all work needed to be scheduled for at least a week, but even this is understandable since the workload seems somewhat overwhelming at Progressive. It is encouraging though, Progressive, in an effort to speed things up has made mundane services such as oil change and tire rotation based on a “first come - first served” basis. This appears to make the scheduling of other work a little better. It helps a great deal to have Service Advisors such as Eric Eash who seem to know what questions to ask upfront so that all that is needed is done in good fashion. It has also been my experience with Eric, when something comes up during my requested service, he will make every effort to contact me by text, email or phone to promptly get an answer, or make me aware of something that may need further attention. It has been my experience with Progressive Dodge that what I ask for is what I get. It’s been my pleasure working with them. More
Wonderful Sales Staff We had the pleasure of working with Caleb and Nate during our time at the dealership! They not only helped us buy 1 new car but 2 in the same day! The We had the pleasure of working with Caleb and Nate during our time at the dealership! They not only helped us buy 1 new car but 2 in the same day! The only reason for the second one is because they didn't give us the runaround and they were stright up and honest! It was worth the drive out there and we will be sending business their way for sure! More
2012 Jeep Liberty Good Experience My experience was positive. I initially visited the dealership on a Thursday evening after work. The dealership was very busy that evening yet I was My experience was positive. I initially visited the dealership on a Thursday evening after work. The dealership was very busy that evening yet I was greeted quickly and the salesman spent significant time with me addressing my concerns and needs. The negotiation process over the purchase of the subject vehicle was quick and fair. The entire staff was friendly and professional. More
Excellent Experience Excellent experience with trading in my car, purchasing a Jeep Grand Cherokee, and completing the paperwork. The trade in price proposed for my car wa Excellent experience with trading in my car, purchasing a Jeep Grand Cherokee, and completing the paperwork. The trade in price proposed for my car was higher than expected. The Salesman, Jason Fulks, answered all my questions and was extremely helpful in the whole process. He found me the perfect Cherokee that I drove home that night. Also Jason Allman was very helpful in the paperwork completion. More
Sale was made easy It was wonderful dealing with staff that went out of their way to work with you and made you feel right at home. Thank you It was wonderful dealing with staff that went out of their way to work with you and made you feel right at home. Thank you More