
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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nice people especially young salesman, Mark did not consider a jeep when my wife and I wre shopping for a new vehicle, but we liked what we saw and Mark and his team made it happen. did not consider a jeep when my wife and I wre shopping for a new vehicle, but we liked what we saw and Mark and his team made it happen. More
Great overall evperience I drove almost 1 1/2 hours to view a 2014 Ram that i have been searching for. I double checked that the truck was still on the lot before I left. The I drove almost 1 1/2 hours to view a 2014 Ram that i have been searching for. I double checked that the truck was still on the lot before I left. The online chat service was simple and accurate for me. I had the pleasure of working with John Kerry as my sales associate. Great guy, answered my questions and gave me all the info on the truck when we sat down without asking him. Carfax right in front of me. Gave me the whole history of the truck. Great experience. The sales manager Dan Gordish was nice too. Overall a friendly dealer. Alot going on at that place. They seem to have a great starting price and are not aggressive when you are there. I did my research for what I wanted, Knew all the facts and what price was a good deal before I stepped in. Smooth process. I would recommend to anyone if they have a vehicle on their lot that you may consider. Check it out. More
Wonderful experience Working with Maria felt like working with an old friend! The whole experience was relaxing and easy, and I ended up with a great car at the end of th Working with Maria felt like working with an old friend! The whole experience was relaxing and easy, and I ended up with a great car at the end of the day! More
Relaxed sale, great salesman Today we purchased our first vehicle in years from someone other than my brother, which we were a little apprehensive about, but he is no longer in th Today we purchased our first vehicle in years from someone other than my brother, which we were a little apprehensive about, but he is no longer in the business. However, Justin Carter put us immediately at ease and frankly it was just like working with family. We are tremendously pleased with the service we received and will definitely look to purchase future vehicles from him. Thank you, and keep up the great work! More
excellent service Had a great experience today at progressive chrysler dodge jeep ram jimmy did a exellent job helping us find the right car for us not to mention all o Had a great experience today at progressive chrysler dodge jeep ram jimmy did a exellent job helping us find the right car for us not to mention all of the staff there are great with kids. More
-Updated- I've been in the market for a Jeep Wrangler and went here due to it being a local dealer. The sales representative, Chris Anderson, was very friendly I've been in the market for a Jeep Wrangler and went here due to it being a local dealer. The sales representative, Chris Anderson, was very friendly and gave me a quote on what my truck would be worth. Now for those of you that don't know, right on Progressive's website it says you can get a quote for your vehicle and sell them said vehicle whether you want to buy from them or not. So a couple days later I decided to go back and sell them my truck. It was still with in the 5 day quoted price and I spoke with Tim Sanders. He refused to honor the quote saying that it was over quoted and done in "the heat of the moment" of a possible sale. Then he said he'd have to talk to his sales manager who quoted the truck (who was off that day) before doing anything but he doesn't feel they can honor that quoted price. He lied to my face over and over. After leaving I looked up who "Tim Sanders" is and here he's the OWNER! You're trying to tell me that you have to talk it over with a sales manager as to whether or not you can do that deal when you're the owner! -Update- Today (3/23/16) Tim Sanders called me back today and said they would in fact honor the deal I was given. I went back in with my truck and spoke to him to finish the deal. There may of been some miscommunication, however, in the end the deal was done and I am a happy consumer. More
Very Cooperative and Patient When my mother in law recently decided it was time for a new vehicle I knew exactly where to send her. When she arrived Justin was not available but When my mother in law recently decided it was time for a new vehicle I knew exactly where to send her. When she arrived Justin was not available but Chris happened to be and was able to assist her. A few days later she had me come over so I could check out the vehicle she was looking at and it exceeded expectations. I met with Justin awhile and when she arrived Chris was patient as we talked numbers and understood she was working with a budget. We came to agreements rather quickly and it was a pleasure to deal with this dealership again. More
Will Never Buy A Vehicle Anywhere Else This is my second purchase from Justin and the Progressive Dodge group. We bought my wife's car a year ago and I have been itching to go back and pur This is my second purchase from Justin and the Progressive Dodge group. We bought my wife's car a year ago and I have been itching to go back and purchase a truck. I let Justin know I was coming in and what I was looking for. He was very prompt and got me into the vehicle I have been waiting for. My 2016 Ram 2500 and I have already enjoyed a few hundred miles together and look forward to many more. My wife is already looking forward to upgrading in the future and we will certainly go back to Progressive and see Justin. More

Adam is awesome! If you're going to buy a car, go see Adam and he will get you the best deal possible! ! I'm so happy with my new Jeep and how quickly Adam took care o If you're going to buy a car, go see Adam and he will get you the best deal possible! ! I'm so happy with my new Jeep and how quickly Adam took care of everything for me! Mike is the best guy to go to for service needs, super friendly! More
If honesty is important to you, I'd steer clear! So, the purchase was smooth enough and I am still a big fan of Dodge, so those are the good things. However, in dealings after the purchase with one So, the purchase was smooth enough and I am still a big fan of Dodge, so those are the good things. However, in dealings after the purchase with one of the owners - Tim, I will say that if honesty, integrity and not wanting to be lied to are important to you, then I would probably steer clear of Progressive. More