Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
February 04, 2016
With Help in a newer car!! After serching the internet, driving from dealership to dealership, I decided to stop at Progressive to see what they could do for me. I have friends After serching the internet, driving from dealership to dealership, I decided to stop at Progressive to see what they could do for me. I have friends that have been taken care of at Progressive and thought, why not try? I had an internet car that I wanted to see but also found one on the lot. Mitch Mann took care of me and explained in detail about the car. Very up front knowledge about the cars and went out of his way to make sure I was OK with those two and if I wanted to test any others. After driving the Buick and then driving it home, I decided that I liked it more than the VW's, Toyota's and the Ford's that I had test driven. More
by Cabco
Employees Worked With
Tim Sanders, Nathaniel Wisor, Mitch Mann
February 03, 2016
Knowledgeable Sales Team & Friendly Not Pushy Atmosphere! We were made to feel very comfortable. Our salesman was very knowledgeable and friendly. We would definitely recommend this dealership and sales team We were made to feel very comfortable. Our salesman was very knowledgeable and friendly. We would definitely recommend this dealership and sales team to friends. More
by journey12
Employees Worked With
John Marks, Jimmy Dowling, Nathaniel Wisor
February 03, 2016
Great Team! We were very pleased with our experience. The entire staff was very friendly and patient. No pressure. Great service. We were happy we didn't go a We were very pleased with our experience. The entire staff was very friendly and patient. No pressure. Great service. We were happy we didn't go anywhere else. Mitch is the Mann!! More
by Jeep9
Employees Worked With
John Marks, Nathaniel Wisor, Dean Waldron, Mitch Mann
February 03, 2016
Extremely understanding and helpful. Came time to get rid of the old toy and get something more family oriented and Mitch and the guys were more than helpful. I would recommend checking t Came time to get rid of the old toy and get something more family oriented and Mitch and the guys were more than helpful. I would recommend checking them out before you go anywhere else. More
by Stannabors
Employees Worked With
Mitch Mann
February 02, 2016
Very friendly atmosphere! We are very pleased with our recent visit to the dealership. They had exactly what we were looking for and in the price range we wanted. It was a ha We are very pleased with our recent visit to the dealership. They had exactly what we were looking for and in the price range we wanted. It was a hassle free and a very enjoyable experience! John Kerry took care of all our needs! More
by dmlouk1
Employees Worked With
John Kerry
January 30, 2016
Vehicle Service Scam I bought a 2012 Jeep from progressive. This vehicle was running great. I took this vehicle to progressive for prevented maintenance for the miles on t I bought a 2012 Jeep from progressive. This vehicle was running great. I took this vehicle to progressive for prevented maintenance for the miles on the vehicle. Oil change, Fuel injector service, throttle body service. They told me the service was preformed, and charged me $235.00. 1 week later my check engine light came on. I trusted them so I took it back to see what was wrong. They cleared the check engine light, and said if it comes back on, schedule an appointment. Well it came back on, so I scheduled the appointment. When I showed up for the appointment I was treated very badly. So I took my service to Klaben Jeep in Kent, Ohio. I explained what had happened, and the service that was preformed by Progressive Jeep. As they were trying to figure out the check engine light, they found that Progressive had not preformed the service at all. I wonder how many others have been scammed by Progressive. I suggest finding another Dealer. That's why I give Progressive Jeep in Massillon, Ohio 0 stars More
by dealerscam123
Employees Worked With
Mike Corbin, Tim Sanders
January 29, 2016
ENTHUSIASTIC - KNOWLEDGEABLE - EXCITING I had an appointment in the early AM to get my vehicle appraised, I met Natalie and she was going to assist me in the process. The vehicle that I was I had an appointment in the early AM to get my vehicle appraised, I met Natalie and she was going to assist me in the process. The vehicle that I was looking at was sold (my fault). Natalie asked if I would be interest in another vehicle I said I would consider another car like the one I was looking at. A couple hours later she made this customer extremely satisfied with the price and this vehicle was similar to one I was looking at. When I was finished with Natalie I was directed to Alyssa, her experience and enthusiasm made the the Financial package very understandable. She made sure I understood the process; she made this customer feel that I received the best options possible. (Alyssa needs a couple more stars than 5) More
by tgmart
Employees Worked With
Alyssa Donahey, Natalie Goffee
January 29, 2016
always great I have purchased several trucks from Clayton sanders and mark Anderson. The service is always top notch! I will be a life long customer for sure. I have purchased several trucks from Clayton sanders and mark Anderson. The service is always top notch! I will be a life long customer for sure. More
by paul tansel
Employees Worked With
Tim Sanders, Mark Anderson, Clayton Sanders
January 26, 2016
Nice experience buying a new Truck at Progressive Dodge We inquired about a new Dodge Crew Cab and worked with Mark Dombrowski and Owner Tim Sanders. Both were extremely informative and fair with a great d We inquired about a new Dodge Crew Cab and worked with Mark Dombrowski and Owner Tim Sanders. Both were extremely informative and fair with a great deal for our new Truck. Wayne made finishing the deal quick. More
by mnetro
Employees Worked With
Tim Sanders, Wayne Farris, Mark Dombroski
January 26, 2016
Outstanding!!! I couldn't be happier with my experience at Progressive Dodge. Mark Hastler gets a 5 star rating!!!! GREAT JOB PROGRESSIVE DODGE!!! I love my new Jeep I couldn't be happier with my experience at Progressive Dodge. Mark Hastler gets a 5 star rating!!!! GREAT JOB PROGRESSIVE DODGE!!! I love my new Jeep. Jon Lindsey More
by crustball2
Employees Worked With
Mark Hastler
