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Progressive Chrysler Jeep Dodge Ram
Massillon, OH
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,027 reviews
July 05, 2015
Did the impossible!!! My fiance had gone down there to try to trade in his falling apart van.... low and behold it fell apart down there.... and he was unable to get a vehi My fiance had gone down there to try to trade in his falling apart van.... low and behold it fell apart down there.... and he was unable to get a vehicle from them... at first. I called the dealership to see if there was any way possible for my to bring my car down and trade it in to get 2 cars..... I knew it was a long shot but we both needed vehicles. We had to go back the next day to work something out. We got there bright and early.... They worked all day with us trying to figure something out for us. Rob and Frank were awesome through the whole thing. They did everything they could and finally got us 2 cars! We left with 2 cars much newer than the ones we had brought down and we got a heck of a deal on them! These guys are great and will do anything to make sure you are taken care of! Highly recommend going there. We will def. go back in the future when we are ready for new cars again! More
by coco0304
Employees Worked With
Tim Sanders, Frank Longo Sr
July 03, 2015
wonderful Easy to work with, they listen to you and try to help find what you need . They do not pressure you into buying they just show options . Easy to work with, they listen to you and try to help find what you need . They do not pressure you into buying they just show options . More
by mopar1
Employees Worked With
Justin Carter
July 03, 2015
Very happy This is the second vehicle I have gotten from Progressive Chrysler Jeep Dodge and I will be back a third time. The sales team of Andy and Dan did a wo This is the second vehicle I have gotten from Progressive Chrysler Jeep Dodge and I will be back a third time. The sales team of Andy and Dan did a wonderful job of showing me what they had available and hammering out a deal. The finance person, John was easy to understand and was quick to get the paperwork done. I am satisfied with my purchase and will be back again. Thanks again Progressive team! More
by DodgeRam60
Employees Worked With
Dan Gordish, John Marks, Andy Katich
July 03, 2015
Awesome! Clayton and J.T. worked very hard to meet our needs in the three cars that we purchased. They were very personable and professional and they made sur Clayton and J.T. worked very hard to meet our needs in the three cars that we purchased. They were very personable and professional and they made sure that we were comfortable in the choices we made. We would recommend them to others and would deal with them again! More
by Pennym
Employees Worked With
Clayton Sanders, JT Ansel
July 02, 2015
Great experience JT was amazing to work with. He listened to everything that wanted and was able to provide me with not only the car that I wanted but a payment that w JT was amazing to work with. He listened to everything that wanted and was able to provide me with not only the car that I wanted but a payment that worked as well. I walked in after hearing an advertisement for cash for clunkers deal and figured lets see what they can do. At the end of the day I was happy to walk away with a brand new Chrysler 200 More
by ChryslerCoty
Employees Worked With
JT Ansel
July 01, 2015
Buying a new durango Excellent sales person Maria Hattery , Frank Longo manager, and service Mike Corbin courteous and knowledgeable about their vehicles , parts and I g Excellent sales person Maria Hattery , Frank Longo manager, and service Mike Corbin courteous and knowledgeable about their vehicles , parts and I got a good deal. More
by Car guy ken 123
Employees Worked With
Mike Corbin, Maria Hattery, Frank Longo Sr
June 29, 2015
new van Very relaxed place to shop,no hard sell & even had good music playing. Employees seemed like they wanted to be there.even had one salesman sing & dan Very relaxed place to shop,no hard sell & even had good music playing. Employees seemed like they wanted to be there.even had one salesman sing & dance to a song. Made it fun to buy. More
by music1
Employees Worked With
John Marks, Frank Longo Sr
June 29, 2015
Wonderful place - Awesome Employees! We have to praise Myk Fritch / Frank Longo / John Marks! Myk was polite-helpful-knowledgeable and not pushy, and what a sigh of relief cause many dea We have to praise Myk Fritch / Frank Longo / John Marks! Myk was polite-helpful-knowledgeable and not pushy, and what a sigh of relief cause many dealerships have pushy sales persons. From the moment we called to the time we purchased we could not ask for better attitudes & service from all! Frank is such a sweet, professional manager you are lucky to have him. John in financing did everything above and beyond to make us one on of the happiest customers you now have. This dealership should be what all dealerships are about; relaxed, employees enjoying their jobs, no one was fussing about anything. What an atmosphere, only wish so many could copy yours. We will highly recommend everyone to drive out and see these 3 awesome employees! Progressive, I hope you reward your employee's and your dealership, they are so worth it! Thanks again, Mike and Tracy! More
by Mike and Tracy
Employees Worked With
John Marks, Frank Longo Sr, Myk Fritch
June 27, 2015
Nice not pushy Had to keep dealing would like bottom line quicker! Everyone was great to work with and we made a good deal. We got what we wanted and more. Had to keep dealing would like bottom line quicker! Everyone was great to work with and we made a good deal. We got what we wanted and more. More
by Junec
Employees Worked With
John Marks, Jimmy Dowling, Frank Longo Sr
June 26, 2015
great prices good service I bought my used 2010 ford escape got a great deal on it thanks to Dean bricked he was very helpful and informative about all the cars and if you ever I bought my used 2010 ford escape got a great deal on it thanks to Dean bricked he was very helpful and informative about all the cars and if you ever have any problems with your car which is very unlikely you can get ahold of Kathy Moye is service's she is very helpful answer any question you have great place to buy a car very helpful More
by tommy 8605
Employees Worked With
Alyssa Donahey
