Progressive Chrysler Jeep Dodge Ram - Service Center
Massillon, OH
192 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center
Great job Paige and the team at progressive really took care of my service issue. She is an asset to your entire department and would be a key reason why I woul Paige and the team at progressive really took care of my service issue. She is an asset to your entire department and would be a key reason why I would bring my van back for future service. I appreciate all her help and kindness. More
Routine Service - Oil change, Tires. I have had Ford trucks and cars in the past and had no reason to visit your facility. However now I have a Jeep which is one of best vehicles I have I have had Ford trucks and cars in the past and had no reason to visit your facility. However now I have a Jeep which is one of best vehicles I have ever owned. I'm the type of person who takes care of my vehicles and drivies them for a long time. But in order to do that regular maintenance must be performed and my last two visits to Progressive ( my only two visits have ) have shown me that I can count on you to keep the Jeep running for years to come . Dave Schraft, & Page Proffitt have been very knowledgeable & helpful Thanks for the great service. More
Employee went above and beyond to satisfy my concerns I took my 2015 Jeep Renegade in for oil change/tire rotation A recall was noted by Hilary that was brought to my attention. Also I explained to he I took my 2015 Jeep Renegade in for oil change/tire rotation A recall was noted by Hilary that was brought to my attention. Also I explained to her that I had to have a tire repaired at another place of business only because progressive was not open on Sunday and I had some concerns about it. ( I would have preferred having the repair at progressive) After my service was completed I questioned her about this and she reassured me with not only her knowledge but also addressed it by actually showing me with explanation. I appreciate her time and patience. Thank you. More
Check engine light I came for a check engine light and ended up having a recall that was taken care of and needed an oil change which was also taken care of. Wonderful I came for a check engine light and ended up having a recall that was taken care of and needed an oil change which was also taken care of. Wonderful service!! More
Service Experience I brought my Ram Rebel in for some warranty work on the window and Paige was my service representative. Paige knew I was on a schedule with work and w I brought my Ram Rebel in for some warranty work on the window and Paige was my service representative. Paige knew I was on a schedule with work and was very attentive to my needs. The rental was ready when I showed up along with the paperwork to sign. She was very informative and helpful in the process. Plus she was very friendly and personable. The work to my truck was completed that same day and when I returned to Progressive, I exchanged my rental and was on my way with no hassles. Paige even helped load up my work gear in my truck. I feel Paige is an asset to Progressive and was very professional and courteous More
I'm always pleased with the service I get there! I was advised what was needed, everything was explained well.everyone was helpful and friendly. Everyone seems ready to make me feel welcome and comfo I was advised what was needed, everything was explained well.everyone was helpful and friendly. Everyone seems ready to make me feel welcome and comfortable. More
My Big Dodge White Ram I brought my vehicle in for some recall issues and an oil leak - Paige Proffitt was my service connection - very helpful, and very conscience of my ti I brought my vehicle in for some recall issues and an oil leak - Paige Proffitt was my service connection - very helpful, and very conscience of my time and busy schedule. I would highly recommend her and her professional performance. Thank you - Paige! More
Excellent Customer Service Mike Corbin Mike Corbin's customer service is outstanding. He truly goes above and beyond. Thank you very much, Mike Corbin always a pleasure to see you! Mike Corbin's customer service is outstanding. He truly goes above and beyond. Thank you very much, Mike Corbin always a pleasure to see you! More
friendly i have worked with both the progressive chevy and progressive dodge and they have usually always tried to fix the problem with my vehicles and usually i have worked with both the progressive chevy and progressive dodge and they have usually always tried to fix the problem with my vehicles and usually the service people try their best to get things taken care of! Paige my service advisor was polite and kind and got the problems of my vehicle taken care of! More
Very friendly Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was happening and notified me immediately of any changes to the service that was needed. Thank you, Paige More