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Progressive Chrysler Jeep Dodge Ram - Service Center

Massillon, OH

4.6
193 Reviews

193 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center

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February 06, 2017

Very friendly Paige, my service advisor, was very friendly and receptive to my needs. She was a true pleasure to deal with. She kept me well informed as to what was More

by Joe'sBlueTruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Proffitt, Paige Proffitt
Feb 07, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Joe'sBlueTruck, Thank you for taking the time to write this fantastic review! Paige and our team work very hard to ensure each of our customers is 100% satisfied with the service experience. We greatly appreciate your feedback, and look forward to seeing you at Progressive Dodge on your next visit! Thank you, John Karides Service Manager

February 02, 2017

Excellent Customer Service Actually enjoy going to the dealership for service --- Competent and super friendly. Nice touch being able to discuss the service requirements with b More

by Journeyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Feb 02, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Journeyman, Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. . Best regards, John Karides Service Manager

February 01, 2017

Best Service Ever oIIIIIo Stopped in for simple maintenance, no problem. Nicest people and fellow Jeep Lovers. They treat me like a friend! They take the best care of my JEEP More

by My Jeep Rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Feb 01, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

My Jeep Rocks, We greatly appreciate your feedback. It’s so nice to hear that Mike helped to make your experience such a positive one. Thank you for your continued business, and the 5 star review! Sincerely, John Karides Service Manager

January 26, 2017

Great Help Clayton was a great help when talking with him about a service repair. Clayton was willing to go the extra mile and was willing to listen and help wit More

by Camlew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Sanders
January 19, 2017

Great employee Not a lot of experience buying or working with alot of people at the dealership so I don't want to speak for everyone. Anthony is who helped us and re More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Barkhurst
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review, Dean! I'm very happy to hear that Anthony was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, John Karides Service Manager

January 18, 2017

the way they are eager to take care of you. Mike Corbin is a great employee. When I call for an appointment, he gets me right in. If something shows up other than what I brought the car in fo More

by SHARI RUDOLPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corbin
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Ms. Rudolph, It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Progressive Dodge, we value our customers and we look forward to seeing you on your next visit. Thank you, John Karides Service Manager

January 17, 2017

Outstanding customer service! The fast and friendly service that is provided at Progressive is very much appreciated. I brought my two year old with me and she was able to play in More

by henryesarah89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Brown, Richard Rollins, John Karides, Anthony Barkhurst
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

henryesarah89, Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and Richard and Anthony will be ecstatic to hear you left our store satisfied. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards. John Karides Service Manager

January 11, 2017

Girl Power!! I would like to thank Hilary Jackson for her patience and willingness to go the extra mile to ensure that I was taken care of. I have dealt with sever More

by TaLisa Downing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hilary Jackson
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Talisa, Thank you for the awesome feedback! You're right, Hilary is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. We thank you again and please let us know if there's anything else we can do for you. Sincerely, John Karides Service Manager

January 10, 2017

Incredible Service! I needed a windshield washer elbow replaced. Figured I would need an appointment and have to come back at another time. Asked Anthony to take a look a More

by dbails13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Barkhurst
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

dbails13, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Thank you, John Karides Service Manager

January 08, 2017

Fantatic Service! Hilary and Tim are wonderful to work with! Just had a great experience with them servicing our 2013 Dodge Avenger. We have been buying cars from Pro More

by carrate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sanders, Hilary Jackson
Jan 31, 2017 -

Progressive Chrysler Jeep Dodge Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate your feedback, and loyalty to us since 1990!! Best regards, John Karides Service Manager

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