Progressive Chrysler Jeep Dodge Ram - Service Center

I called Tom early in the morning, to try and get in that day. He quickly returned my call. And to my surprise he was able to squeeze me in. I got my work done quickly and got a car wash out of it. As always day. He quickly returned my call. And to my surprise he was able to squeeze me in. I got my work done quickly and got a car wash out of it. As always walked out with a handshake and thank you. Couldn't ask for better service. More

I have been to many dealerships with my vehicles and I have to say that this is the best dealership experiance that I have had. Tom Byers has been the best service advisor that I have delt with. He is ver have to say that this is the best dealership experiance that I have had. Tom Byers has been the best service advisor that I have delt with. He is very personable and went over all the problems with me about the vehicle so that I understood. He made sure that my vehicle would be ready on time as I told him that I had an appointment that I had to be at. I was also impressed that the quote that he gave me for the repairs was actually more then what I ended up paying which was a bonus. I will send all my friends and co-workers to this dealership to see Tom for all thier service needs. More

Tom has been unbelievably personable and has provided me with great customer service! I recently had my 2007 Dodge truck in for service, and could NOT have been more pleased with the prompt attention! Every with great customer service! I recently had my 2007 Dodge truck in for service, and could NOT have been more pleased with the prompt attention! Everyone has been very professional and considerate of my time and made sure to keep me informed as to how the service was coming along. I would recommend this dealership and will I will definitely continue to use this dealership. More

Mike is always helpful and friendly. When I asked for a sales person to ask some questions in regard of our end of lease turn in he walked me to Nate and introduced us. Nate then answered all of my questio sales person to ask some questions in regard of our end of lease turn in he walked me to Nate and introduced us. Nate then answered all of my questions with not judgment on our decision. All in all my stop was Great. More

As the person responsible for taking my wife's 2007 Jeep Grand Cherokee in for service, I have always been somewhat less than enthusiastic about fulfilling that obligation. However, since my experience wit Grand Cherokee in for service, I have always been somewhat less than enthusiastic about fulfilling that obligation. However, since my experience with Progressive CJD, I almost look forward to the next service appointment. I had been taking her vehicle to another dealership for that service and, although they performed the service adequately, I always felt as though there was something missing. Now I know what that was. The folks at Progressive CJD not only treated me with respect and showed genuine concern for my vehicle, Tom (my Service Writer) treated me like a real person and not just another lube job. I own a 2001 Jeep Wrangler Sport that I bought new in 2001 and, although I have experienced no mechanical issues with it yet, if I ever do, Progressive CJD is certainly where I will take it. Thank you Progressive and keep up the good work.. I'll be seeing you again. Mark More

I am very impressed with the service department at Progressive!! Tom Byers even took the time to call me and give me an update about the progress of the repair to my truck! I feel very confident in th Progressive!! Tom Byers even took the time to call me and give me an update about the progress of the repair to my truck! I feel very confident in the service department and in Tom. When I need a new truck, I will definetly come to Progressive! More

I am a sales rep and can not schedule appointments as easy as others. As always, Tom seems to fit me in just about whenever I need it. Tom makes my life a little easier. I get my oil changed about every easy as others. As always, Tom seems to fit me in just about whenever I need it. Tom makes my life a little easier. I get my oil changed about every 2 weeks at Progressive because of the service. I am even supposed to get free oil changes where i bought my Jeep at. I believe that is enough said. Thanks Tom and everyone at Progressive. Greg Rossett More

Mr Byers was very Polite Frendly & Professionl He Went Beyond His Limits To Satisfy my Needs he Also made me Aware Of Some Problems That Should Dealt With in The Very Near Future And I Told Him That Went Beyond His Limits To Satisfy my Needs he Also made me Aware Of Some Problems That Should Dealt With in The Very Near Future And I Told Him That I'll Look into The matter When i Return From My trip To Florida. Thank You ( mr Byers ). Best Regards Mr Brost. More

Service manager and mechanic were very courteous, friendly, and helpful. Would recommend purchasing a car at Progressive Jeep based on the customer service provided from their service department. The friendly, and helpful. Would recommend purchasing a car at Progressive Jeep based on the customer service provided from their service department. The sales staff has been helpful, knowledgeable, and follow up on questions or issues. More

I brought my Jeep in for repairs due to stalling while driving on Dec. 28, 2010. I just got it back today 1/13/11. The crank sensor was replaced, I'm happy to have my Jeep back. I just don't like the idea driving on Dec. 28, 2010. I just got it back today 1/13/11. The crank sensor was replaced, I'm happy to have my Jeep back. I just don't like the idea of sending my Jeep there with 3/4 of a tank of gas, getting charged for $15 of gas that the mechanic had to put in. As you see in this response there should have been no reason why I couldn't have atleast had the ammount of gas used replace especially for the price. I am pleased with everything but that. Thank you, Joe Fidler More