Progressive Chrysler Jeep Dodge Ram - Service Center

Very Nice We enjoyed Bill Talbott. He was very nice and very helpful. Thank you for good customer service. Thank you for good customer service. Very helpful. We enjoyed Bill Talbott. He was very nice and very helpful. Thank you for good customer service. Thank you for good customer service. Very helpful. More

Everything I expected Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family More

Very Nice, Honest & Helpful Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and ca Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and called me promptly with updates and information. He said the recall line was backed up and they would likely keep the car overnight and offered a loaner. (I recently had another car at a Ford dealership for 4+ days with no loaner offered). The repairs were done in a timely manner and Bill made sure that I understood everything that was done. He also made sure that I wasn't "put out" in order to pickup the car before closing. I don't know her name, but the women who checked me out in the payment office was very nice as well (even though she was very busy, and it was closing time). More

Nice experience The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the w The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the work failed to follow all of the instructions on the work order, but Bill got it cleared up. More

Honestly When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was suppose to deal with and I lost my temper before I knew what was happening, after I thought about it, a misunderstanding between myself and how some other customer. Hillary had no idea my wife was standing close and she said that she never said anything, had no idea what was going on. Interesting that I told her that I had an appointment and she looked and said no, I told her it was for tomorrow, she looked. Interesting she never said a word to me, guess my old age still causes me problems. Why can't persons just be honest. More

Great Service Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Vic Van Voorhis More