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Progressive Chrysler Jeep Dodge Ram - Service Center
Massillon, OH
192 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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192 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center
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August 31, 2017
Excellent service They kept me informed on the status of the repairs, cost estimate, and were very pleasant to deal with. The work was extensive and took a week to comp They kept me informed on the status of the repairs, cost estimate, and were very pleasant to deal with. The work was extensive and took a week to complete. More
by F4FLYER
Employees Worked With
Bill Talbott
August 29, 2017
Everything I expected Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family Brought my mothers jeep in for service. Mike did very well getting me a rental and back on my way. Will be recommending to friends and family More
by Jmgandee
Employees Worked With
Mike Corbin
August 25, 2017
Very Nice, Honest & Helpful Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and ca Went in to get some warranty and recall work on our 2015 Jeep Cherokee. Bill was extremely nice and helpful. He told me exactly what to expect, and called me promptly with updates and information. He said the recall line was backed up and they would likely keep the car overnight and offered a loaner. (I recently had another car at a Ford dealership for 4+ days with no loaner offered). The repairs were done in a timely manner and Bill made sure that I understood everything that was done. He also made sure that I wasn't "put out" in order to pickup the car before closing. I don't know her name, but the women who checked me out in the payment office was very nice as well (even though she was very busy, and it was closing time). More
by bknis
Employees Worked With
Bill Talbott
August 22, 2017
Nice experience The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the w The service adviser was great to work with. Good communications about service needs, costs, etc. Nice place to wait if needed. The tech doing the work failed to follow all of the instructions on the work order, but Bill got it cleared up. More
by DHaas
Employees Worked With
Bill Talbott
August 21, 2017
Honestly When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was When I called and asked who was my advisor, I told them I did not care, it was no great deal. Well it does although this person was the person I was suppose to deal with and I lost my temper before I knew what was happening, after I thought about it, a misunderstanding between myself and how some other customer. Hillary had no idea my wife was standing close and she said that she never said anything, had no idea what was going on. Interesting that I told her that I had an appointment and she looked and said no, I told her it was for tomorrow, she looked. Interesting she never said a word to me, guess my old age still causes me problems. Why can't persons just be honest. More
by poppop
Employees Worked With
Hilary Jackson
August 20, 2017
Great Service Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Bill Talbott handled a recall appointment and advised of additional repairs needed in a professional manner. Will contact him with future needs. Vic Van Voorhis More
by Vic Van Voorhis
Employees Worked With
Bill Talbott
August 08, 2017
Satisified I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. I brought my charger in for a recall and Bill Talbott offered professional service. I will contact him in the future for any service needs. More
by Jason Cheatle
Employees Worked With
Bill Talbott
August 04, 2017
Jeep Service This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to de This was my first experience at the dealership and Bill Talbott was outstanding and a great representation for company. His follow up, attention to detail and overall professionalism was outstanding! The quality of work performed and overall efficiency of the dealership was terrific. Needless to say I will certainly go back for service and consider them for my next vehicle purchase. More
by crm
Employees Worked With
Bill Talbott
July 27, 2017
Mike Corbin is great Mike makes the process of setting an appointment and dropping off your car easy. He is a 5 star employee and you are lucky to have him. Thank you for Mike makes the process of setting an appointment and dropping off your car easy. He is a 5 star employee and you are lucky to have him. Thank you for a great experience. More
by BAM2002
Employees Worked With
Mike Corbin
July 18, 2017
Fast and knowledgeable ! As my first experience at Progressive was not as "easy going", Bill Talbott made sure I was taken care of right in my second dealings without even kno As my first experience at Progressive was not as "easy going", Bill Talbott made sure I was taken care of right in my second dealings without even knowing the first. Everything that needed to be worked on my car was done, fast, and correctly with just enough communication to keep me in the loop since I needed a rental. Thank you progressive ! More
by ashleyself
Employees Worked With
Bill Talbott
