Progressive Chrysler Jeep Dodge Ram - Service Center
Massillon, OH
194 Reviews of Progressive Chrysler Jeep Dodge Ram - Service Center
Mystery Car Issue Paige was super helpful from the first phone call. Warning lights came on in our Jeep, and she was able to get us in immediately to try to determine t Paige was super helpful from the first phone call. Warning lights came on in our Jeep, and she was able to get us in immediately to try to determine the issue. While the problem didn't duplicate with the techs, Paige and the techs were able to help us with other issues in a timely manner. We will definitely return for Paige and the techs' service when needed. More
Easy! Everything was done quick and easy! I felt confident leaving my truck with the company! Glad I went here vs other options! I would recommend to friend Everything was done quick and easy! I felt confident leaving my truck with the company! Glad I went here vs other options! I would recommend to friends! More
Great Service Called John about a issue with tires. John got with Mike then went above and beyond to make it right. I have deal with many of the employees here and Called John about a issue with tires. John got with Mike then went above and beyond to make it right. I have deal with many of the employees here and always get Great service. this is my #1 place for service. Great Job everyone. More
Hillary Jackson Hillary was great at communication. My car was in service for over 4 weeks and she would call nearly every day to check in with me, even if there was Hillary was great at communication. My car was in service for over 4 weeks and she would call nearly every day to check in with me, even if there was nothing new to report. More
Great Service It was my pleasure to have Paige as my service advisor. She was very attentive and seemed to genuinely care. She is a true asset to Progressive and it It was my pleasure to have Paige as my service advisor. She was very attentive and seemed to genuinely care. She is a true asset to Progressive and its service center. Thank you, Paige. More
Always a pleasure No one likes servicing their car but I always feel at ease when going in. From their down-to-earth staff to their quality of work, it's no wonder I fe No one likes servicing their car but I always feel at ease when going in. From their down-to-earth staff to their quality of work, it's no wonder I feel so comfortable. For example, I always look forward to seeing Mike in the service department because he's a real people person and will go out of his way to help you. I never have to worry if their department is half-assing anything..... They always go the extra mile. And anyone who has a finicky car knows how important it is to trust your mechanic. Trust me, I've been there. More
Excellent Service Mindy provided excellent customer service and the service was done in a timely manner. The service advisors also inform me about recall on my vechile Mindy provided excellent customer service and the service was done in a timely manner. The service advisors also inform me about recall on my vechile. More
Service Appt Service was fine, nothing below standard. My appt was at 9:30 and I thought it took a bit long to complete, but it was not totally inconvenient. I had Service was fine, nothing below standard. My appt was at 9:30 and I thought it took a bit long to complete, but it was not totally inconvenient. I had to contact the dealership twice before getting a response so if anything it would be better to receive a call with an update after a few hours. No complaints otherwise. More
Service is great here! I had an issue with my power steering and they got me right in and even serviced my battery while repairing my vehicle. Paige Proffit, my service man I had an issue with my power steering and they got me right in and even serviced my battery while repairing my vehicle. Paige Proffit, my service manager, was very helpful in orchestrating the fix and giving me my options. I will definitely go back for service at this Chrysler Service Center. More
Outstanding service I can't begin to say how happy i am with paige any time i come in needing help .I always get a smile and everything fixed thats wrong . If the rest of I can't begin to say how happy i am with paige any time i come in needing help .I always get a smile and everything fixed thats wrong . If the rest of the service department was like her and had her work ethic Progressive Dodge/Chrysler would top notch in my book ! More