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Project One Auto

Carlstadt, NJ

1.8
194 Reviews

456 Washington Ave

Carlstadt, NJ

07072

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Showing 194 reviews

May 07, 2015

Super Car! I'm very happy with the whole experience of purchasing a car from Project One Auto. They were excellent to deal with and the car I bought is a gem. I More

by genec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McLachlan, Shawn Rawls, John Armstrong
April 23, 2015

Just bought a car and I couldn't be happier!! This is my first car purchase and it was a great one. I did my research online and I could not find anything that could compare to the price of the Pr More

by nicole.perri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
April 20, 2015

A Good Experiance WE went there to look at a 2006 Ford freestar and we bought it. While we were there, we also looked at a2007 Chevy Impala for my daughter. We liked i More

by alc522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McLachlan, Shawn Rawls
April 17, 2015

Awesome I've purchased a number of cars in the past and this was the first time I didn't have to put on my boxing gloves to get a good price. The salesmen was More

by Ceylon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Rawls, John Armstrong
April 10, 2015

Easy. I hate car shopping. The guys were friendly and accommodating. Everything went according to what was discussed and I paid a fair price. Fast and si More

by Jmh845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Rawls
March 26, 2015

Fantastic One of the few dealerships that are trustworthy. I am a repeat customer of theirs because they do not play games. They are honest and patient with the More

by hello?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong
March 19, 2015

Bought a Z4 Great Experience! These guys are fast, friendly and no drama. Recommended! Car was well maintained, no issues. Very prompt response and everything che More

by kargoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McLachlan, John Armstrong
Mar 21, 2015 -

Project One Auto responded

kargoth, Thank you for your feedback, we really appreciate you sharing your experience and are glad you enjoyed some of the ways we are redefining the car buying experience! We look forward to working with you again in the future! Sincerely, The Staff of Project One Auto

February 28, 2015

Excellent experience John and Dan did exactly what they said they would. The car was as represented in the pictures on online and matched the description online. I drove More

by rrleap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McLachlan, John Armstrong
Mar 21, 2015 -

Project One Auto responded

rrleap, Thank you for your feedback! We strive on being able to deliver the highest quality sight unseen transaction possible and do so by providing numerous high quality photos as well as thorough and realistic descriptions. We are delighted you found our process to be seamless and stress free! We look forward to working with you again in the future! Sincerely, The Staff of Project One Auto

February 18, 2015

Horrendous registration paperwork experience Bought a car in mid january shawn processed the transaction and said that they would take care of the registration and that I would receive the plates More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura, Dan McLachlan, Shawn Rawls
Mar 21, 2015 -

Project One Auto responded

Thank you for your feedback, we apologize that you were unhappy with our service. Unfortunately, as you are aware, your state required an inspection before the plates can be completed. We reached out to you daily for 2 weeks waiting for you to send in the inspection report until you followed up with us. As I am sure you can understand, we cannot bypass state laws to provide you plates when we do not have the necessary components, in this case the state inspection of your vehicle. We are proud to say once you provided the inspection, we had your plates turned over immediately and overnighted to you! We are also glad that you have not had one complaint about the vehicle you purchased and the excellent value you gained that caused you to drive several hundred miles in the first place! Thank you again for your purchase and we wish you the best with your new car.

Mar 26, 2015 -

Jp responded

Reach out to me daily for two weeks????where is the proof to this?. This is all lies. As I said before once I purchased the vehicle no team member reach out to me until two weeks later to tell me I needed a inspection. I am not saying anything about bypassing state laws. This is all have to do with the poor communication your team members provided. After I took delivery of the vehicle, as a costumer I was all forgotten for two weeks. This is poor costumer service that would drive anyone to purchase somewhere else.

February 07, 2015

John was very nice, helpful and straight forward It was nice to deal with a dealership and not have to play games, They were courteous and pleasant, John was honest and answered all the questions w More

by cmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john and Dan
Mar 21, 2015 -

Project One Auto responded

cmg, Thank you for your feedback, we really appreciate you sharing your experience! We are glad you enjoyed our unique dealership experience of having all of our inventory indoors as it sets us apart from almost all other franchise and independent dealerships in the US. Keeping our inventory indoors also ensures you can see every aspect of our vehicles regardless of rain, snow, or darkness. Thank you again for sharing your experience and please remember to drive safe! Sincerely, The Staff of Project One Auto

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