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Prosper Ford

Prosper, TX

4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

March 01, 2026

Nice and find ways to help Tony was nice and he was able to find ways to help me. I appreciate Tony. More

by shea.lary
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 04, 2026 -

Prosper Ford responded

We are pleased to hear about your positive experience with our team. It's wonderful to know that our staff member was helpful and worked to find solutions that met your needs. We truly value customers who take the time to recognize when our team members go above and beyond to provide excellent service. Your appreciation means a great deal to us and motivates our entire team to continue delivering the quality assistance you experienced.

February 28, 2026

Professional caring friendly They take care of the issue in an efficient & competent manner More

by lcarendale
Recommend Dealer
Yes
Employees Worked With
Pepper
Mar 03, 2026 -

Prosper Ford responded

Your positive feedback means so much to us. We truly value hearing that our team provided professional and caring service while addressing your needs efficiently. It's wonderful to know that you experienced the friendly and competent approach we strive to deliver to every customer. Thank you for taking the time to share your experience.

February 28, 2026

Alex is the best he always goes above and beyond, provides excellent service, takes care of all my service requests keeps me informed every step Alex deserves a nice award he truly deserves it! Sonja More

by srongey1
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 03, 2026 -

Prosper Ford responded

We are utterly delighted to hear about your wonderful experience with Alex! It's heartwarming to know that he consistently exceeds expectations and provides the exceptional service you deserve. We truly value team members who keep customers informed throughout the process and demonstrate genuine care for each service request. Your kind words about Alex's dedication mean so much to our entire team. Thank you for taking the time to share your positive experience - feedback like yours helps us recognize outstanding service when we see it.

February 28, 2026

Friendly dealership. My wife bought a new Expedition this year from Prosper Ford. I followed ypu that up with service on my 2021 F150. Customer service was excellent i More

by kahlelewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Prosper Ford responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that both you and your wife had such positive interactions when purchasing the new Expedition and servicing your F150. Your kind words about our team's approach and the quality of service mean so much to us. It brings us great joy to know that we exceeded your expectations in both the sales and service departments. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve your automotive needs for years to come.

February 28, 2026

Everyone was great! As an ex car sales woman this was a great experience all around More

by kardoin1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2026 -

Prosper Ford responded

We are thrilled to hear about your wonderful experience with our team. Having someone with your background in car sales recognize the quality of service we provide means so much to us. Your appreciation for how everyone treated you throughout the process is exactly what we strive for with every customer. Thank you for taking the time to share your positive experience.

February 28, 2026

Straight forward and honest dealership with a strong team of professionals that made the experience a pleasure. More

by davenjacki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
Mar 03, 2026 -

Prosper Ford responded

We are ecstatic to hear about your wonderful experience with our team. Your kind words about our straightforward and honest approach truly mean the world to us. We take great pride in having dedicated professionals who work hard to make every visit enjoyable and stress-free. Thank you for taking the time to share your positive experience - it motivates our entire team to continue delivering excellent service to every customer who walks through our doors.

February 28, 2026

Timely and professional service. Will come back in the future. Satisfied with my experience. . More

by FordFan
Recommend Dealer
Yes
Mar 03, 2026 -

Prosper Ford responded

We deeply appreciate your feedback about the prompt and courteous service you received. Your satisfaction with the entire experience means everything to our team. We look forward to serving you again when you return for your future automotive needs.

February 27, 2026

Cody's communication was outstanding we experienced several issues with the dealership harassing my wife, asking her to reset the tracker in the vehicle. The person my wife spoke to was not always very More

by ABERTI
Recommend Dealer
No
Employees Worked With
Cody
Mar 03, 2026 -

Prosper Ford responded

Your thoughts are important to us, and we're glad to hear that your experience with our team member's communication was exceptional and that he provided outstanding service throughout the process. We understand your concerns. Your feedback helps us identify areas where we can improve our customer service approach and ensure every interaction is respectful and professional. We would appreciate the opportunity to discuss your experience further and address these concerns directly. Please contact our Customer Service at servicereviews@prosperford.com so we can work towards a resolution.

February 27, 2026

Very knowledgeable and friendly, and efficient. I had a great experience with the service department at this dealership. From start to finish, the team was professional, friendly, and efficient. Th More

by epbilodeau
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 03, 2026 -

Prosper Ford responded

We are grateful for your wonderful feedback about your service experience. It's fantastic to hear that our team provided the knowledgeable and courteous assistance you deserved. We take pride in maintaining clear communication throughout the service process and ensuring our customers stay informed every step of the way. Your recognition of our team's professionalism and ability to complete your service efficiently means so much to us at Prosper Ford. Thank you for trusting us with your vehicle's care.

February 27, 2026

Great place and nice peoples The very best! !?? Very good Thanks Nice That's it ?? More

by Wonbyun1
Recommend Dealer
Yes
Employees Worked With
Mr Tom D'arcy
Mar 03, 2026 -

Prosper Ford responded

We deeply appreciate your positive feedback about our team and service. It means so much to hear that you found our location to be an excellent place with wonderful people. Your kind words about our staff truly brighten our day and motivate us to continue providing the outstanding experience you deserve. We appreciate you taking the time to share your experience and are grateful to have earned your trust.

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