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Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

February 08, 2026

Met all of my needs. Tom was able to provided some additional services that would help keep my truck running well. More

by Brian.watts.1960
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 09, 2026 -

Prosper Ford responded

Thank you for the positive feedback! We're glad Tom was able to meet all your needs and provide helpful additional services to keep your truck running well. We appreciate your business and look forward to serving you in the future.

February 08, 2026

Very customer driven. Service department is excellent. Dereck has been great dealing with an issue with my new car. does had to step in and step up and they did. Edwin More

by walsh.michelle123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Prosper Ford responded

Thank you for the positive feedback! We're thrilled that Dereck and our service department provided excellent support with your vehicle issue. We're glad our team stepped up when needed and that Edwin's leadership contributed to your great experience. Your feedback means a lot to us.

February 08, 2026

I already did on another survey but service was fast, friendly and efficient. Great dealership More

by LISANEGRON927
Recommend Dealer
Yes
Employees Worked With
A few advisors but was assigned to Alex
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Feb 09, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team provided fast, friendly, and efficient service. Your kind words about our dealership truly make our day, and we look forward to serving you again in the future.

February 07, 2026

He was understanding to our timing issue on getting our Bronco back. Pepper took care of the issues that we brought it in for. More

by JCFOLEY8
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 09, 2026 -

Prosper Ford responded

We deeply appreciate your feedback about your Bronco service experience. It's wonderful to hear that we were able to accommodate your timing needs and that all the concerns you brought in were properly addressed. Your patience with our scheduling and trust in our team means so much to us. We're grateful you took the time to share your positive experience.

February 07, 2026

Great service from Pepper very nice and patient friendly customer service He was great to work with! More

by plt1987
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 09, 2026 -

Prosper Ford responded

Thank you for your wonderful feedback! We're delighted to hear about the exceptional service you received from Pepper. Your kind words about his patient and friendly customer service mean a great deal to us at Prosper Ford. We appreciate you sharing your experience and look forward to serving you again!

February 07, 2026

Great friendliness, facilities, and staff. Very long wait for 'quick lane' service! Maybe they should abandon drive up service and make it 'appointment only' More

by Hgclaycamp
Recommend Dealer
Yes
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Feb 09, 2026 -

Prosper Ford responded

Your positive experience means so much to us. We truly appreciate your kind words about our team's friendliness and our facilities. It's wonderful to hear that our staff made such a positive impression on you. We understand your concern about the extended wait time for quick lane service. Your suggestion about transitioning to an appointment-only system is valuable feedback that we take seriously. We're always looking for ways to improve our service efficiency while maintaining the quality experience you deserve. Thank you for taking the time to share both the positives and areas where we can do better. Your insights help us continue to enhance our service for all our customers.

February 07, 2026

Great selection. Internet price did not include non negotiable dealer adds for lojack, zaktek which I didn’t need. Take and pay for the add ons, or don’t get the car. More

by cmiller004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Prosper Ford responded

Thank you for appreciating our vehicle selection. We understand your concern about the additional products in our internet pricing. Your feedback about pricing transparency is valuable to us. We appreciate you sharing your experience and hope your vehicle serves you well.

February 07, 2026

Always super friendly and helpful. Great job of getting you in and out. Communication through process is great. More

by TMEEHAN43
Recommend Dealer
Yes
Employees Worked With
John
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Feb 09, 2026 -

Prosper Ford responded

We are excited to hear about your positive experience with our team! Your kind words about our friendly and helpful approach mean so much to us. We work hard to make the process efficient while keeping you informed every step of the way, and it's wonderful to know we succeeded in doing that for you. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering excellent service.

February 07, 2026

Great guy Great guy, was able to help me out and communicated very well. will be back More

by alex.noffsinger45
Recommend Dealer
Yes
Employees Worked With
Pepper
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Feb 09, 2026 -

Prosper Ford responded

We are ecstatic to hear about your wonderful experience with our team member. It means so much to us that he was able to assist you effectively and maintained excellent communication throughout your visit. Your kind words about his helpful approach truly highlight what we strive for every day at Prosper Ford. We look forward to welcoming you back and continuing to provide the same level of service that made your experience so positive.

February 05, 2026

Service advisor took care of the needed things right on the schedule. He did a great job in explaining the suggested repairs on the vehicle. He was patiently answering for all my questions in decent way! More

by Venkata.andhavarapu
Recommend Dealer
Yes
Employees Worked With
Alejandro Rosales
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Feb 09, 2026 -

Prosper Ford responded

We sincerely value your wonderful feedback about your service experience. It's fantastic to hear that your service advisor managed everything according to your schedule and provided thorough explanations about the recommended repairs for your vehicle. We're particularly pleased that he took the time to patiently address all of your questions in a respectful manner. Your positive experience reflects our commitment to delivering knowledgeable and attentive service to every customer who visits us. Thank you for choosing us for your automotive needs.

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