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Prosper Ford

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Our new state-of-the-art Prosper Ford dealership in Prosper, TX, features an extensive range of models, both brand new and certified pre-owned, ranging from Electric cars and two-door coupes to full-size trucks and SUVs, like the Ford F-150, Maverick, Escape, Mach-E, and many more! Our sales staff takes great pride in providing an excellent overall customer service experience to our current and prospective clientele.
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2200 W University Dr

Prosper, TX

75078

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Showing 446 reviews

February 05, 2026

I am very pleased with my service. I will be returning again and with my wife's car More

by timdepalma
Recommend Dealer
Yes
Employees Worked With
Cody
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Feb 09, 2026 -

Prosper Ford responded

We are thrilled to hear that you had such a positive experience with our service team. Your satisfaction means everything to us, and it's wonderful to know that we met your expectations. We look forward to providing the same excellent care for your wife's vehicle when you return. Thank you for choosing Prosper Ford and for taking the time to share your feedback with us.

February 05, 2026

It's frustrated as I am with my car Cody's done a fantastic job keeping me up each day on the progress or what's going on. I have not had to call him. More

by Julieballrn
Recommend Dealer
Yes
Employees Worked With
Cody
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Feb 09, 2026 -

Prosper Ford responded

We greatly appreciate your patience during what we understand has been a frustrating situation with your vehicle. It's wonderful to hear that our team member has been proactive in keeping you informed about the progress and status updates each day without you having to follow up. We're proud to have team members who understand the importance of clear communication, especially when dealing with automotive concerns. Your recognition of this exceptional service means a great deal to us at Prosper Ford.

February 05, 2026

Words and more words and even more words. Adding more words to word smith wordly More

by SHADMHILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Prosper Ford responded

Thank you for sharing your feedback with us! We genuinely appreciate you taking the time to leave a positive review. Your support means everything to our team. We work hard every day to provide exceptional service, and knowing that we met your expectations brings us great satisfaction. We look forward to serving you again in the future and continuing to earn your trust through quality service and genuine care.

February 04, 2026

Tony kept me informed the whole time and he even delivered my vehicle to my house. More

by CBAR55
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 09, 2026 -

Prosper Ford responded

We are pleased to hear about your positive experience with our team. Having someone keep you well-informed throughout the entire process makes such a difference, and we're delighted that happened for you. The convenience of home delivery really shows our commitment to going above and beyond for our customers. Your feedback about the exceptional service you received means a great deal to us at Prosper Ford. We truly appreciate you taking the time to share your experience.

February 04, 2026

Did what the needed to do. The dealership did what was required to do to get my trucks oil changed and inspected. More

by BRANDON.JONES0423
Recommend Dealer
Yes
Employees Worked With
Alex Smith
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Feb 09, 2026 -

Prosper Ford responded

Thank you for taking the time to share your experience with us. We appreciate that you found our service met your needs for your truck's oil change and inspection. It's wonderful to hear that we were able to take care of what was necessary during your visit. Your feedback helps us understand that we're delivering the reliable service our customers expect, and we're grateful for your trust.

February 04, 2026

Cody was absolutely lazy, sucked at customer service, wasn’t proactive in his customer service, and didn’t go the extra mile for me More

by austpatlew33
Recommend Dealer
No
Employees Worked With
Employee not listed
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Feb 09, 2026 -

Prosper Ford responded

We are sorry to hear that you feel this way about the service that you received. Your feedback is important to us, and we take these concerns seriously. We strive to provide exceptional customer service to every person who walks through our doors. Please contact our Customer Service at customerservice@prosperford.com so we can discuss your experience further and work toward a resolution.

February 01, 2026

Keep the great work Aryan! I usually got pretty bored and annoyed for how long the process usually takes but this time was great! Aryan walked me around to make sure I was happ More

by OSCAR_ELLERY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Swaim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael East, Dawson Williams, Ty Reynolds
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Feb 04, 2026 -

Prosper Ford responded

We deeply appreciate your wonderful feedback about your recent experience with us. It's fantastic to hear that this visit was much more enjoyable and efficient compared to your previous experiences elsewhere. We're thrilled that our team member took the time to walk you through different options and ensured you were completely satisfied with your vehicle selection. Your recognition of our entire team's efforts means so much to us. Thank you for choosing Prosper Ford and for taking the time to share your positive experience!

January 23, 2026

Hundee did an excellent job and I’ll definitely be working with him again in the future! Love this dealership and all the staff I worked with. More

by Spencerk0927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hundee Omer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Prosper Ford responded

We genuinely appreciate your positive feedback about your experience with our team. It's wonderful to hear that you received excellent service and that you're planning to work with us again in the future. Your kind words about our dealership and staff mean so much to us. We're committed to providing the same outstanding service for all your automotive needs, and we look forward to serving you again.

January 22, 2026

Great service great environment welcoming staff. Everyone there is attentive and helpful. From service to sales. More

by Prosperbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendrick Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hundee Omer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Eriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro De La Rosa, Alan Santiago, Dawson Williams
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Jan 22, 2026 -

Prosper Ford responded

Your positive feedback about our service and welcoming team means so much to us. We're thrilled to hear that our staff provided you with attentive and helpful support across both our service and sales departments. Creating a great environment where customers feel valued is exactly what we strive for at Prosper Ford. We truly appreciate you taking the time to share your wonderful experience with us.

January 18, 2026

Alec was a great sales person. He went above and beyond to make us feel welcomed and secure and buying the truck. However, the finance department was a different story. More

by Sbailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Gowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2026 -

Prosper Ford responded

We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our sales representative made you feel welcomed and provided the exceptional service that helped you feel confident in your truck purchase. We truly value team members who go the extra mile to ensure our customers have a great experience. Your feedback about both the positive aspects and areas where we can improve is incredibly valuable to us. We appreciate you taking the time to share your thoughts about your visit, and we're grateful for your business.

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