Puente Hills Chevrolet

Watch the price. They will change it on you. I was at this dealer on 9/12/18. I originally came to look at a 2013 Silverado 1500 price at just over 23,000. When I arrived I was told it was sold. I was at this dealer on 9/12/18. I originally came to look at a 2013 Silverado 1500 price at just over 23,000. When I arrived I was told it was sold. So I found 2015 Silverado 1500 with the window price of 22981. We went to work a deal. I was pre approved for financing to 25000. I was trading a Jeep in with some negative equity. I was told by Andy and sells manager I couldn't get it for what I was approved for but to come up to 29000 and we would have a deal. So I left empty handed and drove 1.5 hours back home. I then got my approval up to 30000. Went back on Friday 9/14/18 and went in to do deal on same 2015 Silverado with same window price of 22981 in window. I was told that their online price was 25740 so that's what I had to pay. I said will your window says 22981 that's what I am legally entitled to. They said well I don't think we can do that. I said i was told Wednesday that if I was approved for 30000 I would have a deal so I drove another 1.5 hours to come and make the deal and they refused to work with me. They refused to unless I would go thru their approval process and have my credit ran again even though I was already approved and ready to fund the 30000. They then said ok we will work things out and call you in the morning and deliver the truck to you. I got a call the next morning from Magik and he said we won't take your financing but bring us a check for 33500 and we have a deal. So they want me to pay another 3500 more then what we agreed upon before and wouldn't use the financing I was approved for. So needless to say I won't be working with them. I will take my business elsewhere. DON'T WASTE YOUR TIME WITH THEM. More

Excelente servicio Mi esperiencia fue excelente el señor Ricky y con el señor Ariel Ortiz me esplico todo sobre el carro y me encanto el buen servicio al cliente yo rec Mi esperiencia fue excelente el señor Ricky y con el señor Ariel Ortiz me esplico todo sobre el carro y me encanto el buen servicio al cliente yo recomiendo punte Hill chevrolet More

Great low truck price David gave us a great price and really good service. No waiting and no long stressful deal pickering here; we got a great deal right away and closing David gave us a great price and really good service. No waiting and no long stressful deal pickering here; we got a great deal right away and closing was very easy . We will be back for a great deal on a corvette. More

Lots of promises, no results I bought a used Camaro from them and they said they would take care of some minor issues. I brought the car in and they said again that they would and I bought a used Camaro from them and they said they would take care of some minor issues. I brought the car in and they said again that they would and it's been 1 1/2 months and they don't even return my calls. Not the way to treat customers. I will get the car fixed and take them to court. In my opinion, I wouldn't recommend that you buy from them. More

Misrepresentation Big Time I waited over a year to purchase a new 2015 Z06 Corvette.The salesman had assured me repeatedly on the price which was to be MSRP.I knew this was as g I waited over a year to purchase a new 2015 Z06 Corvette.The salesman had assured me repeatedly on the price which was to be MSRP.I knew this was as good a deal as I could find locally.I put my down payment last September.When I went to pay for the car which was to arrive in a week or so, the price changed to a MSRP + $10,000. After discussion it went to $5000.The dealer wouldn't lower or alter his decision.Had I been told up front a 5K premium I would have said fine, but not after a year long wait.As a matter of principle I walked away.Let them rip off someone else.I won't be back here,ever.So watch yourself there. More

2011 chevy traverse Terrible service. reset airbag code.documented customer not concerned.left me stranded to find my own ride.last Shuttle at 4 car ready at 5.They never Terrible service. reset airbag code.documented customer not concerned.left me stranded to find my own ride.last Shuttle at 4 car ready at 5.They never said a word .said they had to order parts for recall.5 weeks later parts still on order. More

I bought a 2012 chevy colorado on 2/8/13 was not sold what the sticker on window promised. Although the things have been corrected to somewhat extent still not completely satisfied. My sales rep. Javie what the sticker on window promised. Although the things have been corrected to somewhat extent still not completely satisfied. My sales rep. Javier was fine, Ida from service was fine. It was dealing with Gabriel which was horrible. The truck was sold with supposedly On Star and XM radio and two hitch and it didn't however the sticker price with those features was reasonable but the following day I realized those things where missing. According to Gabe human error how funny human error was a benefit for the dealer because I got robbed. So now I have an XM radio gadet on the top of my dash board, an after market ON Star mirror I got my tow hitch. Tried to set up my On Star but they wouldn't give me the 3 months for free because it was n after market product. Since then I was told I would get 3 months premium pkg for On Star as well as XM. I go home I premium XM but basic ON Star. Then I get into a shouting match with Gabe treating me as I am a dumb women and not know what I am talking about infront of the Service Dept. Manager. This is my 2nd or 3rd vehicle from this dealer I will never ever ever shop here again. More