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Puente Hills Ford

City of Industry, CA

Overview
Reviews
4.2
582 Reviews
Call Dealership (626) 346-5900

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 582 reviews

September 15, 2023

Great service. Took care of my major recall & threw in a tire rotation. Thank you! More

by donaldswong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell, Ken Vasquez
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Sep 19, 2023 -

Puente Hills Ford responded

We're pleased to have taken care of your major recall and included a tire rotation for you. Safety and customer satisfaction are our top priorities. If you have any more automotive needs in the future, don't hesitate to reach out. Thank you for choosing us!

September 15, 2023

Nice people , very good service , Mr. Ramiro treated me likes a brother. I got good deal. More

by JIAPINGLI123
Recommend Dealer
Yes
Employees Worked With
Ramiro Vazquez
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Sep 19, 2023 -

Puente Hills Ford responded

We're delighted to hear about your positive experience with Mr. Ramiro and our team. Treating our customers like family and providing excellent service is our priority. We're glad you got a good deal, and we're here for you anytime you need assistance in the future. Safe travels!

Sep 19, 2023 -

JIAPINGLI123 responded

I like my bronco sport. Thank you !

September 14, 2023

The service was great. The service advisor was knowledgeable and professional. He answered all my questions and was very helpful. More

by JOELRUTH776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
Print
Sep 19, 2023 -

Puente Hills Ford responded

Thank you for your positive feedback! We take pride in our knowledgeable and professional service advisors who are always here to assist with your questions and automotive needs. We look forward to serving you again in the future.

September 14, 2023

Service department rep was very helpful and communicative. Vehicle light was resolved in a timely manner. More

by DAK_LY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
Print
Sep 19, 2023 -

Puente Hills Ford responded

We're pleased to hear that our service department provided helpful and efficient assistance with your vehicle light issue. Your satisfaction is important to us, and we appreciate your feedback. If you have any more automotive needs, we're here to help!

September 14, 2023

Very good customer service highly recommend they help me to get a Translate Ford 250 for my plumbing company Jetter Rooter … More

by Jetter Rooter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez, Brendan Keough, Moises Altamirano
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Sep 19, 2023 -

Puente Hills Ford responded

Thank you for your recommendation! We're thrilled to have assisted you in finding the perfect Ford F-250 for your plumbing business. If you ever need further assistance, don't hesitate to reach out. Safe driving!

September 13, 2023

It was smooth transaction. However, it took a long time than I expected despite i made an early morning appointment. More

by dr_hell1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vasquez
Print
Sep 19, 2023 -

Puente Hills Ford responded

We appreciate your feedback and apologize for any delay you experienced. We'll work on improving our efficiency to ensure a quicker service for your next visit. Thank you for choosing us!

September 13, 2023

Service advisor was welcoming and helpful made sure my car was done on time even though I came in on short notice More

by OCTAVIO.D63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure what her name was
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Sep 19, 2023 -

Puente Hills Ford responded

Thank you for your kind words! We're delighted to hear that our service advisor could assist you promptly. Your satisfaction is our priority, and we look forward to serving you again in the future.

September 12, 2023

Very efficient, he kept me in the loop with updates on my F450. Highly recommend Shannon More

by Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon McDowell
Print
Sep 13, 2023 -

Puente Hills Ford responded

We're pleased to hear that Shannon provided you with efficient service and kept you updated on your F450. Your recommendation means a lot to us, and we appreciate your feedback. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us!

September 12, 2023

Excellent service! Puente Hills Ford is my home dealership for sure!! Alfredo went above and beyond to help get me the deal I wanted with no stress or pressure. He's a More

by MAMA_RAGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Jimenez
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Sep 13, 2023 -

Puente Hills Ford responded

We're thrilled to hear about your excellent experience at Puente Hills Ford with Alfredo! Providing smooth and comfortable transactions is what we aim for, and it's fantastic to know that he went above and beyond to meet your needs.

September 11, 2023

I have already spoken to management on my issue and they said they will handle More

by ambernicholemunoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara, Aydin Hamouni, Terrel Williams
Print
Sep 13, 2023 -

Puente Hills Ford responded

We appreciate your feedback and look forward to working with you in the future. Please reach out if you need further assistance!

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