Puente Hills Ford

These gentlemen went above and beyond to make my expectations! I never felt pressured and I know how hard the worked to make a deal I felt comfortable with. The experience will make me a customer fo expectations! I never felt pressured and I know how hard the worked to make a deal I felt comfortable with. The experience will make me a customer for life! More

First off, I had the best experience buying my new Bronco, Natalie was extremely helpful and friendly from the beginning. I would like to give a big thank you to her it was an enjoyable and unique exp Bronco, Natalie was extremely helpful and friendly from the beginning. I would like to give a big thank you to her it was an enjoyable and unique experience. More

Ken was really helpful and explained everything in detail. Made this process really easy. Got back to me in a timely manner. detail. Made this process really easy. Got back to me in a timely manner. More

Steve Whiteside was so good and helped my family so much Thanks again. I will be back with him when we need a new car. Thanks again. I will be back with him when we need a new car. More

Great price, no pressure, great service. Great experience buying our new car from them. Will be back Great experience buying our new car from them. Will be back More

Excellent customer service by Kenneth , explained to me exactly what was done to my vehicle and provided me information . keep the good work 😊 exactly what was done to my vehicle and provided me information . keep the good work 😊 More

All the employees are always very friendly and helpful, Kevin was super friendly and helpful Kevin was super friendly and helpful More

Excellent service. I hope ford will have sales on FULL synthetic oil change at special discounts to members. I hope ford will have sales on FULL synthetic oil change at special discounts to members. More

Steve was incredibly knowledgeable and patient! I truly appreciate the care he took in helping us get into a new vehicle. I truly appreciate the care he took in helping us get into a new vehicle. More

Aber and Alonso were very helpful! They were kind and professional and made the process flow smoothly. As far as financing, Kristen Sophiea, she was rude and ill-mannered. She was not They were kind and professional and made the process flow smoothly. As far as financing, Kristen Sophiea, she was rude and ill-mannered. She was not personable and we found her to be offensive. When making a big purchase, whether it be a home, car, etc., there is a certain level of respect that should be considered towards the client. She disregarded us and our questions completely as a family purchasing a "family car". She was irritated every time we asked a question and tried her least to explain anything to us. We would never recommend anyone to her or ever work with her again! Because of Kristen, We would not recommend this dealership, unless they had another option to work with a different financing agent. More