Puente Hills Ford

Abner was very helpful always answering my questions was very professional. satisfied working with abner very professional. satisfied working with abner More

Natalia did a great job on keeping me updated and letting me know that the car I was looking became available me know that the car I was looking became available More

The fact that Puente Hills Ford is under new management is clear and evident. The property is very clean and in order. The selection of vehicles was very good. I purchased a Mach E and the entire proces is clear and evident. The property is very clean and in order. The selection of vehicles was very good. I purchased a Mach E and the entire process was very professional and put me at ease. If you are looking for a car I highly recommend a visit to Puente Hills Ford. The staff was very hospitable and made my purchasing experience excellent. Totally satisfied. Thanks to Terrell, Adam, and Brendan. More

No big thing. your rep wouldn't rotate my tires.she suggested i buy some from your establishment. That wasn't cool your rep wouldn't rotate my tires.she suggested i buy some from your establishment. That wasn't cool More

You can tell the difference in ownership! This team was great. Transaction was very smooth and felt like I can refer them more clients. It’s been a long time since I felt this way about any c This team was great. Transaction was very smooth and felt like I can refer them more clients. It’s been a long time since I felt this way about any car dealership. More

I wasn't expecting to buy a car, and walked out with a new car that I'm happy with, Great Experience new car that I'm happy with, Great Experience More

Pleasant employees with knowledge and understanding. Very pleased with service. I am completely satisfied. Thank you. Very pleased with service. I am completely satisfied. Thank you. More

I ordered 2023 Hybrid Maverick in Sept. 2022, and finally went to Puente Hill Ford dealership to pick-up on Sept. 8, 2023. I was very excited and happy to pay it off. Couple weeks later, I 2022, and finally went to Puente Hill Ford dealership to pick-up on Sept. 8, 2023. I was very excited and happy to pay it off. Couple weeks later, I reviewed my signed document and had some issues about purchased some options that dealership offered. I contacted dealership and Aydin Hamouni, sale manager, took care of everything that I needed. He responded sincerely and professionally. It was more than I expected. It made me feel like a VIP customer. 5 stars customer service. More

Abner was great! He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in lin He was friendly and easy to work with. There was a pending inspection on the used car we were interested in, but we wanted to secure a spot in line, so we started the paperwork with the stipulation that a hard credit check would not be done. I informed Abner, who told his boss (I believe James Ramos) that I was already pre-approved through my credit union and they were a FastTrack dealer. We all knew the car could not be purchased during this visit. I was told my personal information was only to "confirm with the credit union that I was pre-approved" and that they were not processing a hard credit pull. I agreed to that and reiterated that I did not consent to a credit pull...well, it was pulled. While I sat there, my credit monitoring service texted me that Puente Hills Fords had just processed the inquiry. The next day, it turned out that the car did not pass inspection and could not be sold. Fine, these things happen, so I walked away and had an inquiry on my credit report to remember this experience. A week later, I was about to purchase a from a different dealer, but they could not process my CU preapproval because Puente Hills Ford had tied up my application through the CUDL system and it was locked. It took a couple of hours to clear it up. Thanks, Puente Hills Ford. More

I have always trusted Michelle Sanchez. She has exemplified the utmost professionalism and exemplifies true customer service. Where she goes our vehicles go. Thanks much, FORD family!! She has exemplified the utmost professionalism and exemplifies true customer service. Where she goes our vehicles go. Thanks much, FORD family!! More