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Puente Hills Ford

City of Industry, CA

4.2
552 Reviews

17340 East Gale Avenue

City of Industry, CA

91748

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Showing 552 reviews

May 09, 2023

Service department are very helpful and professional specially Michelle Also in the front end Alfredo Jimenez is awesome very knowledgeable Good energy and he gives you a great deal More

by cafsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Murillo, Alfredo Jimenez
Jun 06, 2023 -

Puente Hills Ford responded

We aim to provide our customers with the best we can and we are very happy to hear that you had such a great experience here with our team! Safe Travels! -Your PHF Family

May 06, 2023

Buying my car was fast and easy. Anytime I need service done or parts for my vehicle I am always treated with respect and work is done right. More

by wienercorey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara
Jun 06, 2023 -

Puente Hills Ford responded

Your comments keep us motivated to keep working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! -Your PHF Family

May 03, 2023

Stephanie in the service department was extremely helpful in getting me taken care of. Thanks Stephanie Bill Farnell More

by Williamfarnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Jun 06, 2023 -

Puente Hills Ford responded

Hello Mr. Farnell! We are glad to hear Stephanie was able to help you in your needs! We will be more than happy to pass on over your message. thank you for your feedback on our team. Safe Travels! -Your PHF Family!

May 02, 2023

This was the most smooth purchase I have encountered. I was picky about my needs/wants and Maurice found a perfect match! I was Ina nd out with my new car in no-time. More

by IASEMAIL2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara
Jun 06, 2023 -

Puente Hills Ford responded

Thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again! -Your PHF Family

April 30, 2023

Hi my name is Maria Elena Almendariz I recently bought a vehicle from Puente hills Ford had a little issue with it The repair was a little bit too much for me to pay but thanks to Dennis Weaver and Adam as More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Weaver, Adam Juan Carlos Abram
Jun 06, 2023 -

Puente Hills Ford responded

Thank you Juan for taking the time to share your experience here at Puente Hills Ford. We look forward to continue being of service to you. Welcome to the Puente Hills Ford Family.

April 27, 2023

I had been looking for a car for a while now and had been dealing with a few different dealerships. It was a nightmare. I called and went into Puente Hills aFord the same day and when i got there, everyone w More

by hunterhh2525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Guevara
Jun 06, 2023 -

Puente Hills Ford responded

Congratulations on your new ride! We appreciate your positive review about your recent experience with us! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 27, 2023

I had a Great Experience at Puente Hills Ford a 10/10 and highly recommended. If you’re looking for outstanding customer service, professionalism, & someone who is willing to work with you & for you ASK for More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Alvarez, Maurice Guevara
Jun 06, 2023 -

Puente Hills Ford responded

We appreciate your positive review about your recent experience with us! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 12, 2023

ALL transactions were done on phone so Bill D. was very good in his field, More

by treefuzz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill D.
Mar 12, 2023 -

treefuzz responded

Great place!

January 11, 2023

When I purchased my Explorer it was missing items do to semi-conductor chip shortage. I got my car missing the rear seat A/C and heated seat controls and I took it to Puente Hills Ford for install of the p More

by Rocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Hindeland
December 19, 2022

Professional, friendly, helpful and knowledgeable salesperson. Complete the sale transaction within the reasonable time. Thoroughly explain the car functions More

by Goh0915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Scammacca
Dec 21, 2022 -

Puente Hills Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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