Puente Hills Ford

Excellent Service Department! I'd like to say thank you to Myra Diaz in the service department for following up with me on my baby, my 2012 explorer. This car has been through hell I'd like to say thank you to Myra Diaz in the service department for following up with me on my baby, my 2012 explorer. This car has been through hell and back with me and I haven't had the chance to get an oil change but Myra was able to work around my schedule and finally get me in. She was very kind and nice and if it wasnt for her, I'd probably still be riding around with my maintenance light on. Thank you myra and Ford for all your help. You guys are great. More

GREAT COSTUMER SERVICE Manny Castaneda was an incredible resource to answer my questions and showed a sincere interest in me as a customer. Thank you so much Manny !! Manny Castaneda was an incredible resource to answer my questions and showed a sincere interest in me as a customer. Thank you so much Manny !! More

F 150 Great Rate and service! I was interested in purchasing a Ford 150 so I inquired online. I was contacted by Alina Cruz and got me set up with an appointment to meet with a sal I was interested in purchasing a Ford 150 so I inquired online. I was contacted by Alina Cruz and got me set up with an appointment to meet with a sales rep at the dealer.Great customer service. Got a great rate as well!!! More

great service i serviced my focus friday and my service advisor was pretty great they did an inspection on my car after the oil change and let me know what my car i serviced my focus friday and my service advisor was pretty great they did an inspection on my car after the oil change and let me know what my car needed by urgency. Didnt feel pressured to purchase anything i didnt need and i loved that. i ended up doing my front brakes and i was able to get a ride back home and back to the dealership. Then today i received a follow up call from mayra to check on how service was and i thought that was amazing because i myself had a great experience but going above and beyond and making sure EVERY customer receives the same experience is Great! this was my first time having my car serviced here but i will def be coming back. More

Hakim Rahim is an AMAZING salesman! Hakim Rahim, was an amazing salesman! He didn't try to take advantage of me be, as I am a women and a college student at that! He was amazing! He did Hakim Rahim, was an amazing salesman! He didn't try to take advantage of me be, as I am a women and a college student at that! He was amazing! He did not stop assisting me until I found the car perfect for me! More

Jason helped us get into a car we love good deal great ppl Jason C. Is the best car sales man I've dealt with. He was so friendly and helped us keep our daughter out of the heat while we looked for a car. He w Jason C. Is the best car sales man I've dealt with. He was so friendly and helped us keep our daughter out of the heat while we looked for a car. He was quick. He really cares about his job and people he helps. Thank you so much!! I'm so happy with my new car it was perfect for the perfect price. More

Nice place I been there just for my 2016 explorer's oil change then I met Joanne , she is only one speak Chinese, I'm so comfortable to talk to her, she helped m I been there just for my 2016 explorer's oil change then I met Joanne , she is only one speak Chinese, I'm so comfortable to talk to her, she helped me to translate to the service guys and arrangement a shuttle bus to drop me and my wife to home, after they done the oil change they called me and came to pick up us... This dealership is very nice and friendly! More

Awesome I revcieved a phone call from a sales representative by the name of, Alina Cruz that a friend recommended me to. I was interested to purchase a new mu I revcieved a phone call from a sales representative by the name of, Alina Cruz that a friend recommended me to. I was interested to purchase a new mustang, which I did!! She made this process go as smoothly as it possibly could get. I am very thankful she was the one to navigate me through this process! I will definitely be recommending her to family and friends. Thank you, Alina. More

Purchase of new F150 My Brother in law and I went to look at new trucks. We really liked the F150. The Salesman (Michael Ruiz) was very helpful and professional. No hard s My Brother in law and I went to look at new trucks. We really liked the F150. The Salesman (Michael Ruiz) was very helpful and professional. No hard sell or pressure. We enjoyed speaking to him and learned a lot about the truck. The manager was very helpful too and overall, gave us a very good deal. I was impressed with the whole dealership, including the finance person. Though the whole process took quite some time, we were very happy with the result. Thank you More

Time not wasted!! The little time i was at Ford Puente Hills dealership was great due to the fact everyone was so helpfull and super nice. Ivette Arceo got me in and ou The little time i was at Ford Puente Hills dealership was great due to the fact everyone was so helpfull and super nice. Ivette Arceo got me in and out and driving!! One more reason i like ford is the i didnt expect ford to make me feel so high class when i was there. im just a blue collar worker. lol NICE! More