Puente Hills Ford
City of Industry, CA
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Awesome Customer Service called to inquire about trading in my fully loaded sport package 2007 BMW 335i for a F-150. CSR got me all the information I needed and was extremely called to inquire about trading in my fully loaded sport package 2007 BMW 335i for a F-150. CSR got me all the information I needed and was extremely helpful. The whole experience went very smooth and I felt like I had known the person forever. if anyone needs help at Puente Hills Ford ask for Ivette A. even if you get put on hold the service will be A+. Cant wait to go in this weekend. More
Very Good Customer Service I'm a first time buyer, and I really appreciate for the sales patient. They serviced me with several questions. The sales was really nice, he answered I'm a first time buyer, and I really appreciate for the sales patient. They serviced me with several questions. The sales was really nice, he answered every question I had. They also found a bilingual speaker to help my father who spoke mandarin. Good customer service, I really recommend! More
Good customer service I just bought Ford F-150 from their dealer and the sales really nice to me. They gave me good price and free delivery the new car to my house even at I just bought Ford F-150 from their dealer and the sales really nice to me. They gave me good price and free delivery the new car to my house even at 9 pm . Good Custer service ! Recommend ! More
it was convenient and classy to the point for me deborah laura was who sevived me with several queestions i had she answered before i confused my first time buyer experience the wide variety of selec deborah laura was who sevived me with several queestions i had she answered before i confused my first time buyer experience the wide variety of selection and so organized and bilingual to made it easy for my grandfather who speaks spanish understand too check it out better than one in san diego i say More
Great service I spoke to a someone name Debbi Lara. She was very polite, friendly and had great customer service. Thank you Debbi for all your help! I spoke to a someone name Debbi Lara. She was very polite, friendly and had great customer service. Thank you Debbi for all your help! More
Great service friendly people they treat you like family It's one of the best dealers I California they have the best service friendly people that work for you and with you to find what you are looking for It's one of the best dealers I California they have the best service friendly people that work for you and with you to find what you are looking for More
Great day at Ford I just wanted to send a shout to Hakim of Puente Hills Ford. I've been a Ford customer for many years, and I have say the, the sales experience I had I just wanted to send a shout to Hakim of Puente Hills Ford. I've been a Ford customer for many years, and I have say the, the sales experience I had with Hakim was top shelf. He was honest, fair and added no pressure to the the experience that normally comes with buying a car. He was informed on the vehicle we were interested in and when we were done signing our documents he took the time to show us how to operate all of the features. Also, Zee was instrumental in making sure the deal was achieved to my liking. The customer service I got from them was excellent. Kudos to both of them. They are definitely ASSETS to that dealership. Thanks Puente Hills! More
Good experiment Easy to work with and very helpful, friendly inviroment and no pressure. Clean lot and patient people working inside. Recommended to a friend and they Easy to work with and very helpful, friendly inviroment and no pressure. Clean lot and patient people working inside. Recommended to a friend and they bought a car the next day. More
Just want to say to all the staff, keep up the good work I recommend the dealership to family's and friends for the sales and service department for the good deales and service. Way to go guys I recommend the dealership to family's and friends for the sales and service department for the good deales and service. Way to go guys More
In search of the right vehicle Totally awesome experience. Went there some what undecided on what I wanted but after sitting down with Omar and explaining to him what I was after an Totally awesome experience. Went there some what undecided on what I wanted but after sitting down with Omar and explaining to him what I was after and my budget he completely worked with me, he wasnt pushy like other salesman at other dealers I've been to in the past. Very professional and knowledgeable about any car I had questions on and went out off his way to to get me and my family into the right car despite my not so good credit. If you stop by puente hills ford in search of a new car talk to Omar he is definitely your man for the job. More
