Puente Hills Ford

Kudos to Puente Hills Ford! I really appreciate when somebody goes above and beyond to provide exceptional service! Omar Cervantes is the guy to go see! I took my son with me to I really appreciate when somebody goes above and beyond to provide exceptional service! Omar Cervantes is the guy to go see! I took my son with me to look at the Explorers and Omar made sure we felt at home. He brought my son popcorn and even some pictures with markers for him to color and stay entertained while we handled business. I am proud to say I walked out of there happy and excited to bring home my Explorer SPORT! Omar even called me the next day to make sure I was fully satisfied! I have had some bad car buying experiences. This was not one of those times. More

Great Customer Service!!! I have called over the phone for I was interested in a truck and ivette had made my experience very wonderful.She was very helpful answered all of my I have called over the phone for I was interested in a truck and ivette had made my experience very wonderful.She was very helpful answered all of my questions in a very professional manner, because of her I will be purchasing a vehicle at this location More

Amazing service! Ivette Arceo was very knowledgeable and helped find the right Ford for me. I was very picky as to what Ford I wanted, however Ivette not only offered Ivette Arceo was very knowledgeable and helped find the right Ford for me. I was very picky as to what Ford I wanted, however Ivette not only offered a competitive pricing on the vehicles but also an extensive knowledge that helped narrow dow what vehicle I wanted. I would highly recommend this person if you are looking for a great Ford. More

Everything was flawless I have decided to give the rating of 5 stars because Ivette Arceo was very helpful and answered all of my questions concerning my choice of car to the I have decided to give the rating of 5 stars because Ivette Arceo was very helpful and answered all of my questions concerning my choice of car to the best of her ability. She truly works above and beyond for Puente Hills Ford. More

Ivette was excellent Ivette Arceo was very helpful and had a fantastic attitude. She was not only knowledgable, but was able to offer competitive pricing on the cars I was Ivette Arceo was very helpful and had a fantastic attitude. She was not only knowledgable, but was able to offer competitive pricing on the cars I was interested in! I would recommend this staff to anyone shopping in the area. More

Excelente servicio!! Ivette Arceo , me ayudo a encontar el carro mas adecuado a mi presupuesto y gusto. Su profesionalismo, buen caracter y el hecho de que habla español Ivette Arceo , me ayudo a encontar el carro mas adecuado a mi presupuesto y gusto. Su profesionalismo, buen caracter y el hecho de que habla español hicieron el proceso mas facil. Definitivamente la recomendare a mis amigos y familiares. Gracias Ivette More

Amazing service Ivette Arceo was very helpful over the phone amazing job and effort to bring me in and buy my new vehicle very helpful staff will recommend to family Ivette Arceo was very helpful over the phone amazing job and effort to bring me in and buy my new vehicle very helpful staff will recommend to family and friends More

Very good experience Ivette Arceo was very helpful over the phone. She really took her time and effort to make sure her customer service was great. I would recommend this Ivette Arceo was very helpful over the phone. She really took her time and effort to make sure her customer service was great. I would recommend this dealership again. More

Fantastic service Ivette Arceo was very helpful over the phone. She was very patient and kind. She didn't rush me. She took her time with me. I eventually came in becau Ivette Arceo was very helpful over the phone. She was very patient and kind. She didn't rush me. She took her time with me. I eventually came in because of her great service More

Horrible service Horrible service, went in with a pre-negotiated rate for a new 2016 mustang and the managers backed out on their word. All they did was waste my time, Horrible service, went in with a pre-negotiated rate for a new 2016 mustang and the managers backed out on their word. All they did was waste my time, beware of this dealer I would not recommend this dealer to anybody. More