Puente Hills Ford

Michelle is attentive and is always willing to work out solutions! She knows how to take care of her customers solutions! She knows how to take care of her customers More

I am extremely pleased with the sales and service I received. My salesman Terrell Williams went above and beyond to resolve my vehicle issues and to find me a new vehicle, The perfect vehicle as I requ received. My salesman Terrell Williams went above and beyond to resolve my vehicle issues and to find me a new vehicle, The perfect vehicle as I requested. I would definitely recommend Terrell Williams for sales service and I will definitely be going back to Puente Hills ford for my service appointments. I am also extremely happy with Kristen Sophiea she expedited my new vehicle purchase paperwork and explained everything in great detail. Thank you to all the staff in my purchase. More

Excellent. Courtesy. Reliable. Professional. Personal. Building relationships. Entrepreneur spirit. Respectful. Honest. Welcoming. Subjective. Thinkers. Human. Courtesy. Reliable. Professional. Personal. Building relationships. Entrepreneur spirit. Respectful. Honest. Welcoming. Subjective. Thinkers. Human. Greatness. Uncontrollable power. Ownership. Cleanliness. Good spirits. Control matters. Time management professors. Real sportsman like people. Could have not done it without the Ford staff on that shift day, especially not without the help of your finance manager, Brendan Keough. He has excellent communicating skills, and is the most genuine finance manager I’ve ever come across. He went above and beyond making sure my vehicle was protected at a price we both found to be extremely reasonable. Keep up the good work Brendan & the rest of the staff. That’s a taste of heaven on earth. The difference were not in xxxx this is America. Where dreams come true from an American dealership concluded a finance American gangster car. Thank you all and God bless you and you’re families. And co- workers at Ford dealership. More

Actually I was dealing with Alfredo Jimenez, and he was great. Very easy to work with and made the deal quick and easy. great. Very easy to work with and made the deal quick and easy. More

Fast service. Emmanuel came to see me quickly. My car was ready after an hour. I like the coffee machine. Emmanuel came to see me quickly. My car was ready after an hour. I like the coffee machine. More

Ken is one of the best customer specialists that I ever contacted with. Smooth experience and took care of my car well. contacted with. Smooth experience and took care of my car well. More

The dealership alone is very good, but sometimes the service advisor does'nt keep his promise !and he should checked carefully what he recomend before they released the vehicle, this time i almost spent service advisor does'nt keep his promise !and he should checked carefully what he recomend before they released the vehicle, this time i almost spent my 8hr's coming back and fort to the dealership for a regular oil change and wheel alignment! It was really frustrating which i did not expect. I have been a regular customer at puente hills since 2017 since i took my ford transit... More

Love the help and staff at this store with Stephen and the store manager. Very friendly staff and helpful, reach out to my boy Stephen if you need a new car! the store manager. Very friendly staff and helpful, reach out to my boy Stephen if you need a new car! More

Michelle was very good with communication she called me with updates. Overall i had a great experience!! with updates. Overall i had a great experience!! More

Brendan is professional that does what he says he will do. That can be a rare quality these days. He's very friendly, helpful, and knowledgeable. Most of all, he inspires Trust - the most importantly q do. That can be a rare quality these days. He's very friendly, helpful, and knowledgeable. Most of all, he inspires Trust - the most importantly quality of all. Thanks Brendan! More