Puente Hills Ford - Service Center

Loacal ford many cars favorite ill say I think that the employes are properly employed like enough workers to help more than just 1 customer at a time. I had easy organized selection with p I think that the employes are properly employed like enough workers to help more than just 1 customer at a time. I had easy organized selection with popcorn and ice cool filtered water is a must i this eat thanks ford you fullfilled my needs that visit you guys rock More

I went to go get a part for my ford explore 2004 and ernesto I would recommend this place because the people are very friendly and I felt like I was surrounded by family. Especially a guy named ernesto Garcia. H I would recommend this place because the people are very friendly and I felt like I was surrounded by family. Especially a guy named ernesto Garcia. He help me get a part for my truck and he ran to get my part for my truck. I love puente hills ford. More

Excellent Service Department! I'd like to say thank you to Myra Diaz in the service department for following up with me on my baby, my 2012 explorer. This car has been through hell I'd like to say thank you to Myra Diaz in the service department for following up with me on my baby, my 2012 explorer. This car has been through hell and back with me and I haven't had the chance to get an oil change but Myra was able to work around my schedule and finally get me in. She was very kind and nice and if it wasnt for her, I'd probably still be riding around with my maintenance light on. Thank you myra and Ford for all your help. You guys are great. More

great service i serviced my focus friday and my service advisor was pretty great they did an inspection on my car after the oil change and let me know what my car i serviced my focus friday and my service advisor was pretty great they did an inspection on my car after the oil change and let me know what my car needed by urgency. Didnt feel pressured to purchase anything i didnt need and i loved that. i ended up doing my front brakes and i was able to get a ride back home and back to the dealership. Then today i received a follow up call from mayra to check on how service was and i thought that was amazing because i myself had a great experience but going above and beyond and making sure EVERY customer receives the same experience is Great! this was my first time having my car serviced here but i will def be coming back. More

Nice place I been there just for my 2016 explorer's oil change then I met Joanne , she is only one speak Chinese, I'm so comfortable to talk to her, she helped m I been there just for my 2016 explorer's oil change then I met Joanne , she is only one speak Chinese, I'm so comfortable to talk to her, she helped me to translate to the service guys and arrangement a shuttle bus to drop me and my wife to home, after they done the oil change they called me and came to pick up us... This dealership is very nice and friendly! More