Puente Hills Hyundai

Great! They took good care of me They even gave me a car to get around in until they were done fixing mine. They took good care of me They even gave me a car to get around in until they were done fixing mine. More

Excellent service professionals. All staff I was assisted by were pleasant and welcoming. The waiting area is conducive to working while I waited for my vehicle. I will be returning All staff I was assisted by were pleasant and welcoming. The waiting area is conducive to working while I waited for my vehicle. I will be returning to Puente Hills for all my vehicle service needs. More

Appointment was easy to schedule. Joey was like talking to friend that listens. Puente Hills was much better experience than my previous dealership. Joey was like talking to friend that listens. Puente Hills was much better experience than my previous dealership. More

Javer was great was kind and professional. It was great service experience. I was pleased It was great service experience. I was pleased More

Welp I've sent you two different reviews and I'm still being promoted to send more so I don't like that. I spent ten minutes in my car waiting for your staff. No one came. Went in. Joey and another lady w being promoted to send more so I don't like that. I spent ten minutes in my car waiting for your staff. No one came. Went in. Joey and another lady were having a conversation and no one in the office batted an eye to greet meet until they were done w their conversation. I was told I couldn't get a loaner because they had none. Joey said no cars were in queue I should be out within an hour, hour and a half max. I waited. At the hour and a half mark I messaged Joey for a status update. Nothing. No reply. Only then did I see my hood opened in the Hyundai app. Then about 15 minutes later Joey came to get me. He said 'wow you're the last one in here' I said yes, it's been about 2 hours for an oil change. Again, he said that it was odd because they had no cars. He had me sign a form and handed me my keys. More

No follow up communication on status of vehicle. I was told there would be a call to me on status of vehicle. Nothing I was told there would be a call to me on status of vehicle. Nothing More

Too slow processing, but service person (Riu Shen) very accurate, kind and nice.person. I was waiting 6 weeks.but nice service. accurate, kind and nice.person. I was waiting 6 weeks.but nice service. More

Very smooth transaction, parts department is awesome, price of the parts are acceptable compare to online, service staffs are helpful, no up sales pressure, overall awesome experience, will visit again price of the parts are acceptable compare to online, service staffs are helpful, no up sales pressure, overall awesome experience, will visit again More

Easy and smooth Customer Service was excellent and process was quick. Great job and good service process was quick. Great job and good service More

Fast and prompt Service was quick and we even got our car back way earlier than expected. back way earlier than expected. More