Back

Pugmire Ford of Carrollton - Service Center

Carrollton, GA

not yet
rated
16 Reviews

16 Reviews of Pugmire Ford of Carrollton - Service Center

Sort by
October 17, 2021

I have purchased 2 cars there, and because I trust them so much, I drive an hour from Atlanta to continue to use their Service Dept. Always treated professionally but with great friendliness... there is a More

by carol.goodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall names
Oct 20, 2021 -

Pugmire Ford of Carrollton responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Pat McConville, (770) 832-2457

September 02, 2021

Pugmire is the best place to buy a vehicle! Great and personalized sales team. Jackie and Robert are the best and they have a service team to back it up!!! More

by baughnbarry0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbitt
Sep 08, 2021 -

Pugmire Ford of Carrollton responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shane Nerowski, (770) 832-2457

August 18, 2021

Very good service dept. Quick service at a good price. They only did what was neede More

by rrlcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smith
Aug 23, 2021 -

Pugmire Ford of Carrollton responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Pat McConville, (770) 832-2457

June 30, 2021

Pugmire Ford of Carrollton has a great service department. My personal thanks to Service Advisor Justin Corbitt and Service Technician Andrew Corbitt for finding the problem with my vehicle, order More

by sandyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbitt, Andrew Corbitt
Jul 06, 2021 -

Pugmire Ford of Carrollton responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Pat McConville, (770) 832-2457

June 02, 2021

I highly recommend this dealership. The mechanics go above and beyond. Not only do they get it taken care of, but in a timely manner. Andrew Corbitt is one of the best at diagnosing the problem and t More

by Mdoss1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Corbitt
April 14, 2021

The service rep was very friendly and answered all my questions. The technicians took my vehicle in right away and the service was completed in a timely manner, less than an hour wait time! They made me More

by searay21f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbitt
March 16, 2021

I just had my oil changed ...fluids topped off .....tires rotated ....brakes checked and more ....been doing that for the last eight years! I trust these guys! Thanks! More

by BBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbitt and Riley Johnson
February 26, 2021

Previous dealer closed. Transferred here and very happy with service. Friendly, honest and timely service. Will look to purchase next vehicle here. Easy to get appointment for service. More

by csnrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
February 25, 2021

I had a few recalls and service scheduled on my truck. When I was on my way to pick my truck up the service manager ( Justin ) called and asked if my truck alway made a ticking sound. It didn’t he said l More

by 727ktaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2020

I purchased a 2019 escape from Pugmire Ford in I have had to have a windshield put in it and replace liftgat actuator...took it back to them about the rubber /trim around the windshield popped up and out More

by Dolqueen
Recommend Dealer
No
Employees Worked With
Barnard
May 21, 2020 -

Pugmire Ford of Carrollton responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Pat McConville - Service Manager

1