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Pugmire Ford of Carrollton - Service Center
Carrollton, GA
16 Reviews
16 Reviews of Pugmire Ford of Carrollton - Service Center
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August 04, 2018
Recall Bernard took care of my car concerns. Went above all my expectations. Very professional to work with and understood my needs as the owner.He took care Bernard took care of my car concerns. Went above all my expectations. Very professional to work with and understood my needs as the owner.He took care of my car as if it was his. More
by Streetpony21
Employees Worked With
Bernard
Helpful May 19, 2018
The Works They preformed the works, check all fluids, air,and battery while I was in for oil change and tire rotation. Nice to be able to drive with confidence They preformed the works, check all fluids, air,and battery while I was in for oil change and tire rotation. Nice to be able to drive with confidence that your car is well maintained. Benard was real knowledgeable and answered all my questions. More
by MP
Employees Worked With
Benard Wingard
April 11, 2018
Love Pugmire Ford The staff is super nice and helpful! I never worry about my service being done correctly. There team is experienced and as far as now, I’ve not had The staff is super nice and helpful! I never worry about my service being done correctly. There team is experienced and as far as now, I’ve not had any problems.. I would recommend anyone to Pugmire. I won’t go anywhere else!!!!! More
by Pugmire Ford.2018
Employees Worked With
Patrick
September 23, 2016
Totally Ignored I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make I kept getting cards about buying an extended warranty that I thought I had bought at the time I purchased the car. So I went to Pugmire just to make sure. I had already left a voice mail the day before and no one returned the call. I go into the lobby and was ignored. I did not have on pricey clothing but I was decent and clean. Let me mention that I am 60 and have gray hair. The manager was speaking to a young lady and they were both playing with their cell phones. One employee was on his and looked straight at me but went out the exit (I guess he did not want anyone to listen in oh his phone call). Another employee was walking around with his clip board. A young couple told me there were some employees in the office. I walked over there and stood by the man with the clip board. They looked busy (on the computer anyway). I walked out and went around to the service area and a young lady graciously helped me with my question. I walked back to the lobby to say, "Thank you for no service" but changed my mind because I was upset. The manager was at his desk, the man with the clip board still walking around, and two other employees were outside smoking. I walked back to my car and called the dealership, got voicemail, and said "thank you for no service" and said why I was there and that I would be complaining about this. I guess they just aren't appreciative enough to have a job, was not taught about how to treat customers, and, by the way, age discrimination is against the law. More
by ab
Employees Worked With
Lady in service department.
September 03, 2015
Helpful, personal and professional Service Department We've been taking our 150 to Pugmire since we purchased it in 2010. We have been treated with respect, professionalism and courtesy at every turn. T We've been taking our 150 to Pugmire since we purchased it in 2010. We have been treated with respect, professionalism and courtesy at every turn. They know us by name and go out of their way to make our service and repair as easy as possible. More
by thegeorgiapack
Employees Worked With
Jeff, Tracy, George
September 25, 2014
the staff was friendly, courteous, helpful, & knowledgeable Arrived early for my appointment; but, my car was serviced and ready to go promptly. Nice, clean facilities. The staff is friendly, courteous, knowl Arrived early for my appointment; but, my car was serviced and ready to go promptly. Nice, clean facilities. The staff is friendly, courteous, knowledgeable. & helpful. More
by elaine mcewen
Employees Worked With
jeff almon
