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Pugmire Ford of Cartersville
Cartersville, GA
151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 151 reviews
Helpful April 01, 2023
Use to be you had to beat off car salesman with a stick, not anymore. Came here to look at truck 3 weeks ago, no one came out to greet me after spending 15 minutes looking at trucks so I left. Went back tod not anymore. Came here to look at truck 3 weeks ago, no one came out to greet me after spending 15 minutes looking at trucks so I left. Went back today and the same thing so I left again. I don’t think I’m going back a third time. More
by brownredrooster
Employees Worked With
N/A
March 02, 2023
I am in love with my new Explore and the amazing customer service I received from Nathan Crocker!! I would highly recommend going there to buy your next ride. Both Nathan and his co-worker Mike Buck answered service I received from Nathan Crocker!! I would highly recommend going there to buy your next ride. Both Nathan and his co-worker Mike Buck answered all our questions. More
by Brianna Y
Employees Worked With
Nathan Crocker and Mike Buck
August 15, 2022
I made an appointment to have transmission work done on my 2002 Ford Explorer. The appointment was for 8/15/2022 at 9:00 AM. When I got there at 8:30 AM the Service Writer told me I would have to leave my my 2002 Ford Explorer. The appointment was for 8/15/2022 at 9:00 AM. When I got there at 8:30 AM the Service Writer told me I would have to leave my car til they could get to it. He said he didn't realize when he made the appointment that the transmission shop was booked solid til September 6. They had my phone number on file but there is no record in my phone log of any call from Pugmire nor was any message left on voicemail. It seems someone could have called so I could go to another shop. Very poor customer service. More
by jspierce16
Employees Worked With
Male Service Writer
April 30, 2022
Simply put, my sales guy Mike Buck! When it comes to service, friendliness, and efficiency Mike went above and beyond. He did not waste time in identifying what I needed and what worked When it comes to service, friendliness, and efficiency Mike went above and beyond. He did not waste time in identifying what I needed and what worked for me. 10/10 for Mike and as well for the Pugmire sales and service team who made me feel welcomed and comfortable while I was there! Thank you! I love my new 2022 Ford EDGE ST-Line. More
by caesarnavarro
Employees Worked With
Mike Buck
March 07, 2022
The process was easy and hassle free. They delivered the truck right to me and no extra cost. Only dealer to have in inventory the truck we were looking for They delivered the truck right to me and no extra cost. Only dealer to have in inventory the truck we were looking for More
by RWCRDB
Employees Worked With
Unknown over phone and emails
