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Pugmire Ford of Cartersville
Cartersville, GA
296 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck.
After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 296 reviews
March 25, 2017
Great Service from Pam and Lucy in Service Thanks to Pam and Lucy for going above and beyond to help with the service needs for my Navigator. They investigated and found the items I needed cor Thanks to Pam and Lucy for going above and beyond to help with the service needs for my Navigator. They investigated and found the items I needed corrected were covered under warranty. More
by David
Employees Worked With
Pam and Lucy
March 23, 2017
Excellent service Just had my vehicle serviced and I am always pleased with the service I receive from Pugmire Ford. They did a awesome job on my truck. I know that I c Just had my vehicle serviced and I am always pleased with the service I receive from Pugmire Ford. They did a awesome job on my truck. I know that I can always count on Pam Alverson to make sure my vehicle is taken care of. More
by Mary Mcclard
Employees Worked With
Pam Alverson
March 23, 2017
Awesome customer service Took my F-150 in for service, Lucy Reagor was wonderful to work with. She kept me very informed and the work was done in a timely manner. I would hi Took my F-150 in for service, Lucy Reagor was wonderful to work with. She kept me very informed and the work was done in a timely manner. I would highly recommend Pugmire Ford. See Lucy, she will take care of you!!! More
by F150girl
Employees Worked With
Lucy Reagor
March 22, 2017
Rip off Took my 2013 truck in for a repair. First of all we drop it off at 8am and didn't here from anyone until almost 5pm but the biggest issue is that .... Took my 2013 truck in for a repair. First of all we drop it off at 8am and didn't here from anyone until almost 5pm but the biggest issue is that .... Truck has an extended warranty. They wanted to charge 3 hours for the repair but the warranty only allows 1 hour. Call a couple different Ford dealerships and Ford motor company and was told it should only be an hour and a half for labor. But was told by the service center here that because they are independently own they can charge what ever they want for labor it doesn't matter what Ford calls for. we didn't let them fix it we will take it someone else we are just out of $95 for them to tell us what the issue was. The only good thing was that the lady that we spoke to on the phone was very freindly but when we got to the dealership the lady there didn't know what was going on. Will NEVER take any vechile here again. More
by Jessih
Employees Worked With
Pat
March 17, 2017
Nice place to do business, beautiful new building, Very nice place to do business , no pressure, great truck, salesman was professional and a good guy. Was shopping all day it was not fun or productive Very nice place to do business , no pressure, great truck, salesman was professional and a good guy. Was shopping all day it was not fun or productive. They had a nice truck, great new dealership and people were nice. More
by gvusa
Employees Worked With
Greg V, Ron Sitz, and Richard
February 20, 2017
Excellent experience with a new car purchse I worked with Mike in July, 2016 as we purchased a new car for our family. He was very knowledgeable, and worked with us on the price. We got an excel I worked with Mike in July, 2016 as we purchased a new car for our family. He was very knowledgeable, and worked with us on the price. We got an excellent deal, and are still very happy with our purchase several months later. The level of quick, individual attention that you get from a small town dealer is hard to find in large cities, such as Atlanta. This is the first small town dealer that has ever sold us a new car, but I am sure we will return to Pugmire we need a new vehicle. As an aside, Pugmire just opened up a brand new showroom next door to their old location! More
by Frank
Employees Worked With
Salesman, Financial Manager
November 05, 2016
Awesome!!! Best dealership ever! Ron, Mike, & Richard were a great help! I love my new 2016 Ford Fusion! Recommend this dealership to anyone and everyone!! Thank Best dealership ever! Ron, Mike, & Richard were a great help! I love my new 2016 Ford Fusion! Recommend this dealership to anyone and everyone!! Thanks guys!! More
by Aadams83
Employees Worked With
Ron Sitz, Mike Schaefer
September 29, 2016
Excellent Customer Service Everytime I bring my car to Pugmire I receive excellent service. The ladies are friendly, helpful, and I am in and out in no time! I would recommend t Everytime I bring my car to Pugmire I receive excellent service. The ladies are friendly, helpful, and I am in and out in no time! I would recommend them to everyone! More
by cvilleresident
Employees Worked With
Pam
September 29, 2016
Always a great experience! I have been taking our vehicles to Pam for years! Their service department is awesome! Pam always goes above and beyond to make sure we are happy! I have been taking our vehicles to Pam for years! Their service department is awesome! Pam always goes above and beyond to make sure we are happy! More
by Pi10098-
Employees Worked With
Pam Alverson
September 29, 2016
Pam always gives GREAT customer service. I have been a customer for several years, the customer service is always great, would never take my vehicle anywhere else. Whenever I need any type of I have been a customer for several years, the customer service is always great, would never take my vehicle anywhere else. Whenever I need any type of work on my Escape all I have to do is call Pam and she get's me into the shop right away. Pam has always been very courteous and helpful when I have questions or concerns. More
by duckie123
Employees Worked With
Pam
