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Pugmire Ford of Cartersville

Cartersville, GA

Overview
Employees
Reviews
Vehicles
4.4
296 Reviews
Your Atlanta Area Ford and Lincoln Dealer Pugmire Automotive Group is one of Atlanta's and north Georgia's oldest and most respected new and used car sales dealerships. We carry a full line of new Ford and Lincoln cars, trucks and SUVs and a wide variety of pre-owned vehicles. With more than 50 years of auto sales experience Pugmire is the right choice for your next car or truck. After the sale depend on Pugmire to maintain your Ford or Lincoln at our world-class Service Centers in Marietta, Cartersville, Carrollton or Bremen, GA.
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352 N Tennessee St

Cartersville, GA

30120

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Showing 296 reviews

October 10, 2026

No. You got a 1 so you do the research to why Go a way More

by todd0010
Recommend Dealer
No
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

We understand your frustration, and you're right that a 1-star review deserves more than a generic apology. We take your feedback seriously and recognize that we need to do our own research to understand what went wrong and where we fell short. We apologize for the experience and appreciate you bringing this to our attention. We will use your feedback to review our process and identify where improvements are needed.

October 10, 2026

Service was performed in a timely manner and provided updates to me. Allowed for simple and quick process. More

by Gagegregory04
Recommend Dealer
Yes
Employees Worked With
Rick Moore
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 4-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 10, 2026

Very happy you offer mobile service, great job by the techs and customer service! No More

by dbsexton123
Recommend Dealer
Yes
Employees Worked With
Idr
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 09, 2026

Very quick and efficient The guys were very nice and did a great job with the mobile service More

by Malloryb173
Recommend Dealer
Yes
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 4-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 08, 2026

Good experience Nice waiting area & friendly staff. Easy in & out of service area More

by rgaa_1974
Recommend Dealer
Yes
Employees Worked With
Two different people at the counter. Don't remember
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 08, 2026

Clean, professional, and friendly. I would refer Pugmire Ford to others. They make you feel welcome. More

by MHOPKINSDAVIS
Recommend Dealer
Yes
Employees Worked With
I don't remember. It wasn't Pam.
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 4-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 08, 2026

They treat my 2013 f150 like it is a new vehicle. and Pam our service advisor is fantastic!! More

by ejfitchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Pam
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 07, 2026

The whole team was awesome. They were knowledgeable & accommodating. Overall a great experience. I would definitely recommend the dealership to others. More

by joyturnipseed
Recommend Dealer
Yes
Employees Worked With
Kielan Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kielan Gilmore
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you for your 5-star review! We truly appreciate your business and are glad you had a great experience with our sales team. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

October 07, 2026

Courteous and fast Very knowledgeable. Goes above and beyond for service My choice and recommendation always More

by brikchik
Recommend Dealer
Yes
Employees Worked With
Pam alverson
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Oct 13, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

October 05, 2026

She's amazing. Great customer service!! Pam is an amazing person to work with at Pugmire Ford! She truly excels at customer service and always goes above and beyond More

by hiedyflores
Recommend Dealer
Yes
Employees Worked With
Pam
Print
Oct 06, 2026 -

Pugmire Ford of Cartersville responded

Thank you so much for your wonderful 5-star review! We truly appreciate your kind words and are delighted to hear that you had such a great experience with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

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