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Pumpkin Fine Cars and Exotics

Egg Harbor Township, NJ

5.0
341 Reviews

3084 English Creek Avenue

Egg Harbor Township, NJ

08234

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Showing 341 reviews

September 28, 2023

I purchased my Honda S2000 from Franck, I live over 5 hours away in MA, and I never saw the car in person for myself. Franck was great and provided many videos and images to capture the condition and qua More

by jstn
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
August 18, 2023

Five Star rating is not enough to convey our satisfaction at Pumpkin Fine Cars and Exotics. 100 out of 100! Honest, knowledgeable, courteous and trustworthy. The immaculate and stunning facility is a repre More

by Mariathesurfer
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Casey, Khristian Orellana, Emily Herbert
Aug 18, 2023 -

Pumpkin Fine Cars and Exotics responded

Maria, We can’t thank you and Apostolos enough! What makes it all worthwhile to to be there for people like you - good people being there for good people helps make all that we go through manageable ! We love what we do and we love doing it with and for amazing customers and friends like you! Thank you for the kind words - we are truly grateful. All the best, Gina, Franck and the entire Pumpkin team

August 08, 2023

Franck Freon at Pumpkin Fine Cars and Exotics IS incredible. Franck is so knowledgeable and only sells cars that “ he” knows are a value to customers. We have purchased over 10 cars- and have More

by debra.schlesinger
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Casey, Yenise Del Toro, Elly Weinstein, Derrick Lepard, Khristian Orellana, Isabella Freon, Isabella Freon
Aug 09, 2023 -

Pumpkin Fine Cars and Exotics responded

Debra, This is such a thoughtful and KIND review 🖤 We are so glad you are loving your stylish lipstick red new wheels 🚗💯💋 (that were picked out with care by my dad 😊) #PumpkinFam

August 05, 2023

My wife and I just bought our 4th car from Pumpkin, won’t go anywhere else. Always a pleasant, honest experience! More

by Jorja85
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert
Aug 08, 2023 -

Pumpkin Fine Cars and Exotics responded

So kind and such an amazing feeling to know we can count on our Pumpkin family like you! Enjoy the newest Pumpkin addition to your family and thank you so much for your support! Gina, Franck and the entire Pumpkin team

August 03, 2023

Pumpkin is by far one of the best dealerships to buy a car from if you're in the South Jersey area! From getting my first car here from my parents, to buying my own first car here just 2 days ago, the pro More

by Madisonleslyn
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Madison, It was truly our pleasure! We are so happy when we can have fun throughout an entire process of a customer choosing and finalizing purchase of one of our vehicles! But, it's extra fun to see hard working young people like yourself setting goals and we get to be part of that experience. We appreciate your family and we are so excited to see you enjoy your new Pumpkin Benz! Thank you for the kind words! It always helps make our day a little easier to know we have made someone happy with this very important purchase! Thank you again! Enjoy the ride, Gina, Franck and the entire Pumpkin team

July 21, 2023

The other day I reached out to get information on a vehicle. I asked 5 simple questions regarding a Tesla. Questions ranged from any damage on vehicle since there was few pictures online that showed an More

by Kalin Quigley
Recommend Dealer
No
Employees Worked With
Gina Freon
Jul 22, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, I've sent the entire exchange to dealerrater and they will determine whether or not your review is valid/fraudulent. I, of course, know it is a personal attack and has nothing to do with business nor with how I responded to you at 9:33 PM - Your description above of what was only two short emails exchanged late evening is extremely far from factual and I would be more than happy to share them publically. We have yet to receive any calls. We had a 9 am appointment the morning after our late evening email "exchange" to discuss the sale of the Tesla with a customer who has since purchased the vehicle. My husband, and children and the entire team that work with me at Pumpkin Cars wish you all the best. Thank you, Gina

Jul 22, 2023 -

Kalin Quigley responded

I gladly support the showing of all emails. I would have posted them myself with no issues but I don’t need to to be able to validate my review. I stand 100% behind my review. It’s not a personal attack, that’s laughable. I have no idea who you are “personally” so that’s a bit of a stretch. I am from Arizona on work assignment in Northern NY. So there is no personal ties or vendettas here because I don’t know you from Adam. But nice try playing that card. Don’t be upset about the review, be upset with the way you handled your businesses customer service. Once DealerRater reaches out to me I will share each and every response with them. If 9:25 at night was the reason your service was “lacking” then maybe you shouldn’t have been responding at that time of night. And weird how you didn’t mention said 9am appointment during our interaction. I also love how you try to minimize this saying it was “two short” email responses. Absolutely was not just that but you said you would love to show the responses so go ahead. Everyone can see that it was absolutely much more than that. I have screen shots of the CarGurus email thread so I haven’t doctored or changed anything. I will not take down my review or rescind anything. This is not a fraudulent review, this is not a personal attack, this is an honest reviewer trying to show a dealerships downfalls. Have a nice day. Oh and for everyone’s knowledge, if vehicle was sold that morning, why at 4:21 PM almost 48 hours later, Tesla referenced in this conversation is still on Pumpkin Fine Cars Inventory website as available. Sound like you are the one making things up. I screen shot that as well with time and date at top of page.

Jul 25, 2023 -

Pumpkin Fine Cars and Exotics responded

Kalin, The internet and my current and future customers can see/hear/read your tone and that should suffice. Your review is not at all factual. Above, you have put in direct quotes things I never wrote. The combative tone with which you proceeded that evening and since is something we have a right to walk away from. How, when and in what detail I respond to leads is my right as a small business owner. Being threatened to do so in any other manner is not something we are compelled to engage with. We wish you all the best in your car search and otherwise. Gina Freon

July 15, 2023

From the moment I stepped onto the Pumpkin property, until the moment I signed on the dotted line, my experience was by far the best car shopping/buying experiences I’ve had. Chuck (salesman) was profes More

by tallie1127
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franck Freon, Emily Herbert
Aug 09, 2023 -

Pumpkin Fine Cars and Exotics responded

Tallie, It was truly our pleasure! We are so glad that you had a great experience with the Pumpkin team and the whole car buying process felt easy and pleasant. We hope you are loving your new car 😊

July 06, 2023

I had a relaxing experience at this dealership. I saw what I wanted and they made it happen. Thank you Frank, Gina and your team for your professionalism! More

by Mnews81469
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Marva, we can't tell you how much this means to us! We had a great time and enjoyed working with you! Thanks so much for taking the time to write these kind words. Enjoy the ride! Thank you again! Gina, Franck and the entire Pumpkin team

July 04, 2023

Bought many cars from pumpkin for a long time Thanks our good friends such as Frank,Gina,Chuck & Derrick…… More

by Mike
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon, Emily Herbert, Derrick Lepard, Isabella Freon
Aug 04, 2023 -

Pumpkin Fine Cars and Exotics responded

Mike, Thanks so much for your continued repeat business! We are so very grateful for your loyalty! It is our pleasure to work with you and can't wait for the next one!;) We truly appreciate your kind words! All the best, Gina, Franck, and the entire Pumpkin team

June 29, 2023

I had an excellent experience with Franck, Gina and the whole team at Pumpkin Cars. Upon my initial visit I was warmly greeted by Franck, who provided a comprehensive overview of the car I was considering More

by tim.lavery
Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gina Freon, Franck Freon
Jul 14, 2023 -

Pumpkin Fine Cars and Exotics responded

Tim, You may never know how much these heartfeld and strong words mean to us! We have had a challengeing few months and to work with customers over and over like yourself and all our amzing Pumpkin customers is what makes it all worthwhile. Thank you for your trust, your business and your kind words. All the best, Gina, Franck and the entire Pumpkin team!

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