As someone that has primarily dealer with large car dealerships, I was a bit nervous to deal with a smaller group. This family owned and operated dealership was very personable and I never felt like anything was "shady." It's a business not a charity served, they have to make money. Negotiations went well and the staff was very attentive during the entire purchasing experience.
If you look at their inventory, you can easily tell that Franck is selective on the vehicles they sell. This higher standard helps the customer feel like they are getting a high quality product.
In this era of gourmet/boutique/buy local tends, Pumpkin Automotive is the used car equivalent. It was refreshing to be able to support a local business and still get a vehicle of this quality.