Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pundmann Ford
St Charles, MO
159 Reviews
Pundmann Ford opened it's doors on April 25, 1925, in St. Charles on the corner of Jefferson and Second streets as one of the first automobile dealerships in the area. Pundmann endured the Great Depression, World War II and in 1951 moved to their second location at 1001 North Second Street.
In 1968 Pundmann Motor Co made its final move to 2727 West Clay to where it now sits today. Additionally, the dealership is still owned and operated by the Pundmann Family. Pundmann Motor Company's approach to business has always stayed the same, Pundmann People Care. It is because of this approach that our store has received national recognition for our excellence in customer service.
Pundmann Ford makes every effort to embody the true meaning of full service. Over the years, Pundmann Ford has made many strides to put itself in a position to offer customers the best service in town and that is why Pundmann is an area leader! Pundmann Ford would not have achieved such success if it were not for our amazing employees and loyal customers, THANK YOU.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 159 reviews
November 11, 2025
First time writing a review since buying our Escape. Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylind Sales experience was good but my visit at your Quick Lube location for the first oil change was not. Oil change was $149, that's crazy for a 3 cylinder motor!! To top it off I look at the bill and you charge $25 for an engine cleaner on a new car. Called the service writer and he says that's what ford recommends, I was charged this without informing me first to give me that option. What a joke, I had my 2015 chevy malibu for 10 yrs and never did engine cleaner on my oil changes and never had any problems. Haven't had a Ford for over 40 yrs, always had a GM vehicle but if that's what it takes to keep it going then I may have made a mistake! Cost of a simple oil change is almost double what I paid for Malibu with full synthetic oil. Also one more thing, always received a free car wash at GM dealer when getting oil change, don't seem to get anything from Ford but higher prices. More
by eyates021385
October 08, 2025
I have bought 4 vehicles at Pundman Ford now and couldn’t be happier with the purchases. They treat their customers great. be happier with the purchases. They treat their customers great. More
by jrd824
July 31, 2025
Kareem was the best Patient , very helpful Spent time explaining the operation of the computer and dash Made the car buying experience simple Also liked Michael Pundmann explaining the operation of the computer and dash Made the car buying experience simple Also liked Michael Pundmann More
by Acclaim
July 06, 2025
Steve and Mike and the total team gave a great experience for us from the very beginning to the very end. We really enjoyed their professional and positive attitude as well as giving us a lot of options to m for us from the very beginning to the very end. We really enjoyed their professional and positive attitude as well as giving us a lot of options to make choices that benefited us the best. In the end we got a great truck we're super happy with and looking forward to a great future and working with Putman Ford. More
by thomasdlu
June 22, 2025
HAD A PROBLEM WITH THE TITLE AT THE DMV in st louis Missouri ,because the car sold to me was a REPO ! Missouri ,because the car sold to me was a REPO ! More
by DouglasClement4031
June 21, 2025
My experience with My New F150 Platinum Has been Very poor in terms of warranty work I had several defects that where clearly workmanship or assembly issues that the service rep stated that they would no poor in terms of warranty work I had several defects that where clearly workmanship or assembly issues that the service rep stated that they would not fix..... Very disappointed with the quality of service and support. In addition, the gentlemen was rude and borderline verbally abusive. More
by Stldna2001
Employees Worked With
not known
June 09, 2025
Purchased a 2025 Ranger from Pundmann. Great experience through the whole process. Steve, Wilbur, and Loren were all very easy to work with. I'd recommend Pundmann Ford to anyone. Great experience through the whole process. Steve, Wilbur, and Loren were all very easy to work with. I'd recommend Pundmann Ford to anyone. More
by Ryan
May 29, 2025
Kareem was great to work with. Mike Pundmann was also great. This dealership I top notch! Mike Pundmann was also great. This dealership I top notch! More
by Gganninger01
May 21, 2025
O stars if I could, this place after many attempts cannot get my name, the make, model, years, trim, colors, zip code to register vehicle correct. They cannot read I guess, numerous emails, informatio cannot get my name, the make, model, years, trim, colors, zip code to register vehicle correct. They cannot read I guess, numerous emails, information given, clueless. I wanted to work with the salesman, but him and whomever was helping him couldn't answer my inquiries about vehicle. Then, they want to insult me again, after I corrected them my name wasn't Carley, but Carla. I TOLD THEM I WAS DONE!!! Tim Pundmann, First off my name is CARLA not Carley, so don't insult me. I gave what I wanted in the years, make, model, color, zip code truck to be registered and you people failed miserably. Can any of your people read the emails?? Also, what part of contact preference did your people not understand? I stated email was preferred, yet they tried calling me more than a few times. More
by Carlajww
April 25, 2025
Excellent sales, finance, and service. Steve P did a wonderful job with us. In the evening after the purchase was complete, my wife said that was the best dealership car purchase she has e Steve P did a wonderful job with us. In the evening after the purchase was complete, my wife said that was the best dealership car purchase she has experienced. Kudos to Loren in finance and Rich R. in service More
by Long time satisfied customer
