Pundmann Ford

Pundmann People really do care! Dealt with them 20 years ago when I bought my Fusion and they still follow the same protocol... Treat your customers right, like family. I worked wit Dealt with them 20 years ago when I bought my Fusion and they still follow the same protocol... Treat your customers right, like family. I worked with Steve Pundmann and from start to finish it was perfect. Had the vehicle waiting for me when I pulled up. Showed other options in the same price line to make sure my choice was perfect and it was. Loren in finance was amazing as well. He gave me a perfect layout of everything included, available options to add on and put it all together in a package that met my budget perfectly. You don't find many dealerships that do this anymore. Others are always trying to get the price as high as possible so they can walk away with your money. Pundmann helped me save mine and provided a top notch vehicle in exchange. Thank you!! Rob Martchink Customer for life More

Came from out of state to buy the f150. Great communication,organized and professional experience. Great communication,organized and professional experience. More

Walking right into the dealership i was greeted by Eric and he helped me right away answered all questions I had and explained in detail about the vehicle. Everyone there we interacted with, including Eric and he helped me right away answered all questions I had and explained in detail about the vehicle. Everyone there we interacted with, including Eric, Tim and Jake, were great and extremely helpful. More

My entire experience at Pundmann Ford was easy and pleasant. The entire staff especially my salesman Wil were great. pleasant. The entire staff especially my salesman Wil were great. More

Eliot Starr at Pundmann Ford has been the best person to help us to buy a car or truck, I have ever known! Thanks! PS My wife said NO! help us to buy a car or truck, I have ever known! Thanks! PS My wife said NO! More

Great service and the entire team was professional and extremely helpful during the buying process. extremely helpful during the buying process. More

Quick service w/o appointment and pleasant people. Best car buying experience ever.will come back Best car buying experience ever.will come back More

Great experience working with Eric at Pundmann, very happy with my purchase and excited to get on the road! happy with my purchase and excited to get on the road! More

My husband and I are from Southern Illinois, and our positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowled positive experience with Pundmann Ford began with a simple phone call. Eric Oetjen in sales answered my call, and because he was so friendly, knowledgeable, and helpful, we decided to leave another dealership in South County and make the drive to xx. Charles instead. From the moment we walked into the clean, welcoming dealership, we knew we had made the right decision. Buying a vehicle can be stressful, but Eric and Michael, the outstanding finance manager, made the entire process smooth, straightforward, and stress-free. They were relaxed, professional, and never pressured us or tried to gimmick upsell. The only disappointment was the online pricing. The final price of the truck was $1,500 higher than the advertised online price because of pre-installed accessories that we didn't necessarily need. Those additional costs were not clearly disclosed in the online listing, and we didn't encounter this issue at any of the other dealerships we visited. While this didn't prevent us from purchasing the truck, we believe pricing should be more transparent so customers know exactly what to expect before making the trip. One of the biggest bonuses was the real lifetime powertrain warranty that came with our 2026 Ford F-150. Many dealerships advertise lifetime warranties that come with extensive limitations and fine print, but that wasn't the case at Pundmann Ford. It was refreshing to receive a warranty that truly provides long-term value and peace of mind. Thank you, Eric and Michael, for providing such a positive and stress-free vehicle-buying experience. Despite our concern about the online pricing, your professionalism and great customer service made all the difference. We highly recommend Pundmann Ford to anyone looking for a dealership that genuinely values its customers. Thank you! — Rich & Annette Cole More

Being a previous F-150 owner who strayed away to buy the new 2024 Lexus GX550 and realizing how disappointed I was, I went looking for a Ford dealer to work a trade and found Pundmann Ford. After placing a new 2024 Lexus GX550 and realizing how disappointed I was, I went looking for a Ford dealer to work a trade and found Pundmann Ford. After placing a call to check on the availability of a 2024 Platinum I connected with salesman Eric Oetjen who schedule an appointment the next morning. We met, I test drove the new Platinum, Eric and his people worked a super deal for me and I left happy to be back in a new F-150. Pundmann Ford and Eric Oetjen were great to work with! More