Purvis Ford Lincoln, Inc. - Service Center

Have always found the staff at both the Parts & Service Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Tr Departments to be helpful, courteous, knowledgeable, and professional. We have always had great experiences in particular with Kenny in Parts, and Troy in the Service Department. A big shout out also to Mechanic John, who had come to know my 2003 Grand Marquis quite well and takes good care of it for me!! More

Took my Hybrid vehicle in for oil change and inspection with tire rotation. They discovered problem with battery and replaced it at no charge since it still under warranty. /they also performed an update with tire rotation. They discovered problem with battery and replaced it at no charge since it still under warranty. /they also performed an update of the system. Being an senior woman I appreciate the fact they seem to "take care of me". I asked for a definite pick up time and they came through. More

Dealership services all of my vehicles (Ford Edge, Suzuki SX4 and Miata MX5). This visit was for an A/C issue with the MX5. Vehicle was serviced and issue resolved to my satisfaction in a timely manner. SX4 and Miata MX5). This visit was for an A/C issue with the MX5. Vehicle was serviced and issue resolved to my satisfaction in a timely manner. More

Had my state inspection performed this week and I was pleased with the service provided. The drop off and pick up process was smooth. The cashier was friendly and helpful and the porter was great (prompt pleased with the service provided. The drop off and pick up process was smooth. The cashier was friendly and helpful and the porter was great (prompt and cheerful). More

Except service and boundless knowledge of parts and services. Bravo Zulu to Ms. Cruz for her exceptional customer service skills. services. Bravo Zulu to Ms. Cruz for her exceptional customer service skills. More

Great service. Our adviser kept us informed, explained all details, and handled dealing with the warranty company on our behalf. I highly recommend the service dep Our adviser kept us informed, explained all details, and handled dealing with the warranty company on our behalf. I highly recommend the service department at Purvis Ford. More

Great Service. Timely and easy to work with. They took me right in, set everything up and went right to work. Timely and easy to work with. They took me right in, set everything up and went right to work. More

I have always recieved excellent service. Tony Simms is the man. Always very helpful and keeps me informed. Tony Simms is the man. Always very helpful and keeps me informed. More

Appointment time was 7 hours before vehicle was worked on. Purvis Ford appointment times are a joke. on. Purvis Ford appointment times are a joke. More