Andrew Smith

Repair to my taurus looks great. Everyone was so pleasant to deal with. They kept me updated. Very professional group of people. Thank you very much.

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The Best service department I have gone to, ever. Maintenance personnel are Honest and Professional. But more importantly. They make you feel as a part of FORD Family. Great Job Team!

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I easily scheduled an appointment. One service provider scheduled my appointment with another service provider. He was super. I dropped it off Thursday, speaking with my service provider, Andrew, and it was completed by 3:00 pm on Friday. i am very happy having Andrew as my service provider. He does an excellent job and always lets me know if there is anything I need to be aware of or anything that needs fixed. Give this wonderful man a raise!

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The sales personnel, staff and maintenance support folks are exceptional at their jobs. The Ranger that I just bought is outstanding and is loved by myself and my wife.

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The people are extremely friendly and helpful. They kept me informed about the progress of my car. During this crazy time in our country with CoVid 19 they were working and sanitizing areas as some of us that were not able to leave waited on our vehicles. They really shows they care!!

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I had the first routine maintenance and safety inspection performed on F-150. Performed all in good time, and addressed further concerns with the latest TBS. Highly recommended.

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We have been doing business with Purvis Ford for 30 + years and have always had a pleasant working experience with the entire staff, from General Manager, Sales, Service, Body Shop and Attendants. Friendships as well as business relationships have been made along the way.

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Ross Decatur was a joy to work with, but we could only give Purvis Ford of Fredericksburg 3 stars due to a rather poor service department. The rest of the staff were competent, forthright and accommodating. We visited Purvis to look at some Lincolns they had on the lot, as that is our closest Lincoln dealer, but the idea was to buy somewhere else once we decided what we wanted. However, my wife and I were so taken with Ross, that despite our misgivings about the service department; we purchased a Lincoln Nautilus there anyway. It took LOT to cause us to do that, but Ross won us over. If we need anything serious regarding service, which hopefully we will not, we will use one of the other Lincoln dealers a little further out.

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Outstanding tech service and extremely helpful service personnel. The mechanical technicians are very competent and knowledgeable. Overall Purvis Ford has been providing me with excellent service for many years.

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Fantastic service and people! My car was taken care of way beyond my expectations. I have been a Purvis customer for many years and have never been disappointed.

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