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Putnam Chrysler Dodge Jeep Kia
Putnam, CT
521 Reviews
Since our opening in July 2003, our #1 Goal has always been 100% complete customer satisfaction in all aspects of the dealership. We are very proud to tell you that Chrysler Corporation has named Putnam Chrysler Dodge Jeep an "Elite Five Star Dealership" -- one of very few earning this prestigious achievement. We could not have achieved this without the 100% commitment by our employees. We work hard to be the best, and we will settle for no less!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 521 reviews
January 25, 2011
Our experience with the purchase of our 2006 Kia Spectra was just what we expected from Rawls Tiffany. His customer related courtesy was very much appreciated! Certainly everyone feels anxious at purchasi was just what we expected from Rawls Tiffany. His customer related courtesy was very much appreciated! Certainly everyone feels anxious at purchasing a vehicle and we were made to feel comfortable with ours! Our rating for Rawls is certainly at the top for customer service as far as we're concerned!! We'll be seeing Rawls in the future for any new vehicle purchases we make in the future! Thanks so much Rawls! By the way------I love my Kia!! Carole Brown More
by travel2&fro
Employees Worked With
RAWLS TIFFANY, Mark Dexter, Tim Tallman
January 24, 2011
The entire experience with Putnam Kia was excellant. The atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility ex atmosphere in the dealership is very friendly. James Riveria introduced me to the different department members and gave me a tour of the facility explaining what happens when I need service, parts or another vehicle. There is a knack for making someone feel like an old friend and the staff at Putnam Kia nailed it. I have already told many friends about my experience and a few may be going to the dealership to do business. A special thanks to Rawls Tiffany who persisted in contacting me via email and cell phone to come and meet him. I feel like I have made new friends. Thanks for the experience. Byron Harrington More
by Byron H
Employees Worked With
James Riveria, Rawls Tiffany, Mark Dexter, Tim Tallman, James Rivera
January 17, 2011
I was a difficult and reluctant customer and your entire sales staff always treated me respectfully and honestly. I am very impressed with their assistance in getting me into a new vehicle that fits our n sales staff always treated me respectfully and honestly. I am very impressed with their assistance in getting me into a new vehicle that fits our needs. I would definitely recommend to my friends. The entire experience was very positive. More
by prouty4
Employees Worked With
Jason Douquet, Mark Dexter, Tim Tallman, Jason Duquet
January 15, 2011
dave was cool. alittle to laid back if you ask me. the sales manager did not know the finace and insurance part so that was a long 4hrs to figure it out, idiot. he told me quick too, did not happen. i bou sales manager did not know the finace and insurance part so that was a long 4hrs to figure it out, idiot. he told me quick too, did not happen. i bought the car to drive to fla that night so when i first walked in i told them that this needs to be quick. did not happen. the used car manager was very unprofessional. did not introduce himself, was butting into the dicussion. i finally said who is this guy and why is he bothering us. then when i was counting out the money he comes over and tries to grab it out of my hand. dave and i had it under control. so anyways because i am going to fla and back i want an oil change when i get back, so they schedule one. i get back no appointment. the service guy was great. sorry, we'll get you in, etc........ but still it was like an hr and a half to make that happen and no quick vaccumm. not even the windows washed. where are the extras? the personal service? that sets people apart. oh yeah so i go to fla tell all these guys i am going to relax and get away from all the business. so i am driving down and dave calls, thoughtfull, to make sure all is well. and it is. good car. i tell him thank you and i will see him in 2 weeks. just want to relax. so i get to fla, a couple days i get a phone call from the dealership something about plates. i say do i need to deal with now they said no i said cool i will see you when i get back and don't call again i want to relax. so a couple days i get a phone call from the dealership about how i like the car..like a verbal questionaire..by this point i was pissed told her all that had happened she said no note not to call till....i got back....anyways this is getting long and starting to aggrivate me all over again. the only thing that saved the deal was the price and i needed it right then. but i would rather PAY MORE TO GET REAL, PERSONAL, for ME, not for everyone, SERVICE. make me feel good.. so no i will not buy again from them and i will not buy this car again either. More
by r.a.w
Employees Worked With
dave and sales manager
May 16, 2008
My first visit to Putnam Chrylser, Dodge, Jeep & Kia was back in October of 2006. I am honestly say that each visit since then has been a pleasant experience. Everyone there goes out of their way to liste back in October of 2006. I am honestly say that each visit since then has been a pleasant experience. Everyone there goes out of their way to listen to my concerns and make sure they are taken care of in a very professional way. I have and will always recommend this dealer to me family and friends for service as well as any sales need. More
by Lois Hall
Employees Worked With
Felicia, Mark Dexter, Tim Tallman, Dan Salvas
May 12, 2008
Can't say enough good about this dealership. Every detail is handled by both service and sales very well. The people are friendly, the work is done thoroughly and on time. detail is handled by both service and sales very well. The people are friendly, the work is done thoroughly and on time. More
by lindamae79
Employees Worked With
Felicia Kruzel, Mark Dexter, Tim Tallman, Dan Salvas
May 09, 2008
I bought my vehicle out of state about 6 months ago. I brought it in for service and I was pleased with my experience, knowledgable staff, and speedy repair. brought it in for service and I was pleased with my experience, knowledgable staff, and speedy repair. More
by JSanderson
Employees Worked With
Felicia Kruzel, Mark Dexter, Tim Tallman, Dan Salvas
April 23, 2008
I find the service at this dealership to be very good. I have been having my jeeps serviced there for over 3 years now. They take very good care of me and always accommodate me. I did have an problem with have been having my jeeps serviced there for over 3 years now. They take very good care of me and always accommodate me. I did have an problem with my new 2007 Jeep Compass and they worked out the problem and while the car was there they gave me a free rental car. More
by diane summa
Employees Worked With
Tony Brothers, Mark Dexter, Tim Tallman, Dan Salvas
April 17, 2008
Putnam Kia is one of the most friendly and helpful dealerships that I have come across. They are willing to take time to explain what needs to be done and why. The Service advisor has a great attitude dealerships that I have come across. They are willing to take time to explain what needs to be done and why. The Service advisor has a great attitude and she goes above and beyond for your needs. I will NOT EVER go to another Kia dealer with my Sedona. The price for what you get done is fair. There are no hidden suprises. More
by tamrobo
Employees Worked With
Felicia, Mark Dexter, Tim Tallman, Dan Salvas
