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Putnam Chrysler Dodge Jeep Kia

Putnam, CT

4.6
566 Reviews
Since our opening in July 2003, our #1 Goal has always been 100% complete customer satisfaction in all aspects of the dealership. We are very proud to tell you that Chrysler Corporation has named Putnam Chrysler Dodge Jeep an "Elite Five Star Dealership" -- one of very few earning this prestigious achievement. We could not have achieved this without the 100% commitment by our employees. We work hard to be the best, and we will settle for no less!
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157 Providence Pike

Putnam, CT

06260

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Showing 566 reviews

May 12, 2026

The Service Dept goes above and beyond! My Kia had a noise, but only over speeds of 65mph, which made it difficult to diagnose. Gary and the Techs located the noise! More

by CHARLEYDICHIARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Zacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Machamer
May 12, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Hi Charley, we're so glad the team could help out with your vehicle at Putnam Chrysler Dodge Jeep Ram Inc. Thanks for trusting us with your business! See you next time!

May 11, 2026

The Service Center was great! They picked up my vehicle and dropped it off for me while I was at work. My problem is with the dealership itself. I shouldn’t be charged for the par More

by CDLANNING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Donnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

We’re disappointed to hear your feedback and sincerely apologize for what happened. We will share your feedback with the appropriate members of our team so that we can better assist our customers in the future. Our team is here to discuss your experience further if we can help at all. -The Putnam Chrysler Dodge Jeep Ram Inc Team

May 08, 2026

Oil change led to faulty hi oil level locked in alarm rescheduled to another day to reset. Repeat issue. More

by BANJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 06, 2026

Very happy with the service I got on leasing my new Sorento. Thank you Sean ! More

by newell4969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Thank you for trusting Sean & the Putnam Chrysler Dodge Jeep Ram Inc team with your recent lease! We hope you enjoy your Sorento and look forward to working with you again in the future!

May 06, 2026

We were pleased that all members of the staff we interacted with were friendly, helpful, respectful and supportive. We felt no pressure in our interactions and the transition from our previous vehic More

by juliedrever707
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Duquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfred Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

We're pleased to hear you had a smooth and friendly experience with Wil & our team. Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc, and congrats on your new vehicle!

May 02, 2026

It's very good for me good to do business and have work done on my car More

by RALDRICH1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dexter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Pillsbury
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Ciovacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Hi Rald! Thank you for leaving us this five-star review and for your kind words about our service team at Putnam Chrysler Dodge Jeep Ram Inc! We'll see you next time!

May 01, 2026

I tried to give these guys a second chance. ..little bit better than last time but I will not be returning. They like to joke to "make the situation better" but it falls flat. More

by Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Duquet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Donnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Crystal, thank you for your feedback and we are sorry to hear you were again dissatisfied with your experience at our dealership. As you are aware, we take customer satisfaction, repeat business and referral business very seriously. This is evidenced by our very high ratings such as the 2025 Cars.com Consumer Satisfaction Award, 4.6 rating with over 500 reviews with Dealerrater.com and a current run of 5 consecutive Carfax Top Rated Dealer Awards, to name a few. We thank you for your business as we again made every attempt to satisfy your automotive needs just like we do every for customer, every time. Unfortunately, we must agree with your comment that you will not be back and encourage you to find a dealership for your sales and service needs that is more to your liking. So, congratulations on the purchase of your new Jeep and again thank you for your business. We wish you all the best with your ownership experience and the service you receive wherever you decide to go for your automotive needs!

April 29, 2026

The customer service representative was helpful, explaining everything to me and accommodating my schedule. The service people found evidence of mice, explained the problem and the cost, and fixed i More

by MARYLOUSEAWARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Apr 30, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

We’re so glad our team was able to assist you, Mary Lou! Thanks for choosing Putnam Chrysler Dodge Jeep Ram Inc and for sharing your feedback.

April 24, 2026

We have purchased two vehicles from Jason, this is our first time purchasing from Steve, and we have to say it was absolutely a wonderful experience. We truly have always enjoyed the sales team at this de More

by mgamache324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Duquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zacek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Hi Gamache! Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc again and for the stellar review! We're so glad that Steve and the team made your experience seamless and enjoyable. We look forward to working with you in the future!

April 24, 2026

Always friendly, accommodating, upfront about what needs to be done and how much it will cost. No surprises!! More

by JKOPROSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales dept. Chelsea, Al, and Gary
Apr 24, 2026 -

Putnam Chrysler Dodge Jeep Kia responded

Thank you for sharing your feedback with us! We're glad to hear we were able to help you get everything you needed without any surprises. Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc!

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