Putnam Subaru
Burlingame, CA
Filter Reviews by Keyword
By Type
360 Reviews of Putnam Subaru
Customer service Mazda service team took our car in although it was late in the day and made the diagnosis. Parts had to be ordered and the repair would take several Mazda service team took our car in although it was late in the day and made the diagnosis. Parts had to be ordered and the repair would take several days so Mazda gave us a loaner car which was invaluable to us as we have only one car. They did the service below the estimated cost and the car is running better than ever [it has over 200,000 miles on it!] The technician was knowledgable and courteous, as were all the service team. As always, Ramiro was helpful and accommodating. More
New leased vehicle/remote delivery-VOLVO Mike Krewer was able to remain in touch while I moved from Chicago to Reno, NV. Originally set to purchase, I switched to a lease and Mike made an att Mike Krewer was able to remain in touch while I moved from Chicago to Reno, NV. Originally set to purchase, I switched to a lease and Mike made an attractive package again. More
Quick & Easy Service personnel was quick in checking my car in for fuel pump software update & oil change. They explained wait time would be 1-2 hours. They offere Service personnel was quick in checking my car in for fuel pump software update & oil change. They explained wait time would be 1-2 hours. They offered a shuttle wevice to take me home but no return service. I wished a loaner would have been offered. I waited a little over an hour in waiting which has fruit & coffee for clients. Car was cleaned. I would definitely recommend them to family and friends. Sorry but I do not remember names of service attendants. More
Transmission leak I bought my car in for Transmission leak. At 9am. I got out around 4pm. They said it was the Oil pan. It needed to be reseal. I said oi I bought my car in for Transmission leak. At 9am. I got out around 4pm. They said it was the Oil pan. It needed to be reseal. I said oil pan? Not the transmission oil? The guy said. Oh yeh. Your transmission oil pan. Even on my paper work. It states OIL. Pan. Not Transmission oil pan. I5 was a bit confusing. Can you see why.? More
excellent service Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was al Excellent sevice, quick and efficient service, service washed outside of car and cleaned inside car. Service also let me use loaner car. Miguel was also knew me by name. More
Great experience Well worth the trip from Marin. Scot and the team made the entire process a breeze. Thanks again! It’s great to have a place like this to count on. Well worth the trip from Marin. Scot and the team made the entire process a breeze. Thanks again! It’s great to have a place like this to count on. More
Review pending Currently waiting for a pricing issue to be resolved will update my review with my experience after the issue has been resolved. So stay tuned Currently waiting for a pricing issue to be resolved will update my review with my experience after the issue has been resolved. So stay tuned More
Amazing service. Super friendly, professional. Jeffrey great Putnam service is super dependable, professional and friendly. I have come to depend on Putnam and know they never overcharge or sell me something I d Putnam service is super dependable, professional and friendly. I have come to depend on Putnam and know they never overcharge or sell me something I don;t need. More
Service Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you Good service in this store.show me all of the functions of a new car and Make a choice according to my needs ,thank you More
Easy to get to an agreement. Easy to take car home. Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I Great experience. Willing to negotiate. No surprises when I showed up to complete sale and drive off with new car. Process was quick/efficient. I would recommend this dealership for purchases. Hope I have a similar experience when the car needs future service. More

