
Putnam Subaru
Burlingame, CA
Filter Reviews by Keyword
By Type
355 Reviews of Putnam Subaru
PROMPT AND OUTSTANDING CUSTOMER SERVICE I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up my son from school and if he can get my car done sooner then later. Arian worked his magic and had my car done very quickly. He also provided excellent customer service and explained the services I need for my Mazda and some services I may consider getting at Putnum. Also, I love the waiting room which provides great gourmet coffee and pastries. I am grateful for the excellent service. More
Read your paper work carefully My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me my paper work back and sent me on my way like there were no other issues to talk about & Also told me to call on my our to find out what I needed to do about my driver seat that was also having an problem. He asked me to write the number down and call them. So I did, when I called them I was looking at the paper work and read about the oil leak. I called back to arrange to bring the car back for the oil leak to be fixed I asked him if he was ever going to talk to me about this, he said he was sorry but he didn't read it. & said he will help me KNOW find out what can be done on the seat. I still have not heard back regarding the seat. I will call him to follow up ........... More
30k checkup The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They d The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They didn't badger me. My only complaint is about the waiting area. The TV was blasting. I don't know if another patron turned it up that loud, and the music was playing at the same time. I was trying to work, so that was annoying. But it has nothing to do with my car, so I still say 5 stars. More
Excellent Service I am very pleased with Putnam Mazda Service Department. The mechanics always do an excellent job to keep my car in it's best condition. I commend Ari I am very pleased with Putnam Mazda Service Department. The mechanics always do an excellent job to keep my car in it's best condition. I commend Arion Askarian for his great customer service. He is truly an asset to the group. More
Nissan service team All thanx for Kevin an the team to get my car serviced on time.. I live in South city San Francisco but I never want to go to serrmonte Nissan coz the All thanx for Kevin an the team to get my car serviced on time.. I live in South city San Francisco but I never want to go to serrmonte Nissan coz their parking sucks an also their customer service is bad too. So that's why I always choice putnum Nissan service team.. once again I thanks to all the service team.. More
Friendly staff Came in looking for a good deal on a car and had a wonderful experience finding and purchasing a quality used car in a very short amount of time. Exce Came in looking for a good deal on a car and had a wonderful experience finding and purchasing a quality used car in a very short amount of time. Excellent product knowledge and value pricing were helpful in the purchase. I will definitely recommend Putnam automotive to family and friends More
They Always Care About Me and My Car Prossional and personable techs, always treat me with respect. Very thorough job explaining what was done during service visit and what to be aware of Prossional and personable techs, always treat me with respect. Very thorough job explaining what was done during service visit and what to be aware of before the next appointment. More
Luxury experience Feel like home they will always give they will go over and beyond their level to help you out. A loud thanks goes to all the employees who have helped Feel like home they will always give they will go over and beyond their level to help you out. A loud thanks goes to all the employees who have helped me at Nissan putnum. Special thanks to Erick and James who have make our day to get the best deal for Nissan pathfinder n their management team and finance team raj.. and at last no least not forgetting very friendly service team a big loud shout goes to Kevin there who always do his best level to get my car serviced on time.. cheers and thanks again every one there at Nissan putnum. More
Perfect Birthday Gift As my wife turns 70 in two days, I thought it might be nice to get her something that reflects her youthful spirit for adventure. Something not too bi As my wife turns 70 in two days, I thought it might be nice to get her something that reflects her youthful spirit for adventure. Something not too big, and not to small, just her size in Sunset Orange. Something that would giver the freedom to go out with her friends, and get around town easily. The 2018 Subaru Crosstrek Limited, with all the safety features and well appointed features, was just the thing. Alex was very patient with us. The best! A beautiful facility, with lots of choices. I’m looking forward to our first service to keep this Crosstrek in Prime shape for many years of fun! Thanks Alex and your crew at Putnam! Denis & Marcy Englander More
Great experience ash was such a great guy. He really made my wife comfortable We bobought the xx90 and it is wonderful. It’s Ridiculous that you make me put d ash was such a great guy. He really made my wife comfortable We bobought the xx90 and it is wonderful. It’s Ridiculous that you make me put down 25 words. I don’t know who thinks that’s a good idea. More