Putnam Subaru

Amazing service. Super friendly, professional. Jeffrey great Putnam service is super dependable, professional and friendly. I have come to depend on Putnam and know they never overcharge or sell me something I d Putnam service is super dependable, professional and friendly. I have come to depend on Putnam and know they never overcharge or sell me something I don;t need. More

Costco deal They didn’t try to trick me like other old fashion dealers with hidden cost of all the extra warranty and accessories. My sales parson was honest an They didn’t try to trick me like other old fashion dealers with hidden cost of all the extra warranty and accessories. My sales parson was honest and he was very good with communication and explanations. Thank you Costco! One day I wish people can buy all types of car from Amazon without any presser from dealers. More

Swindlers I visited this dealership looking to get into a lease as my one from Toyota was ending. The salesmen were very pushy to me on a vehicle that I didn’t I visited this dealership looking to get into a lease as my one from Toyota was ending. The salesmen were very pushy to me on a vehicle that I didn’t even really like. Then they started offering me lease prices as if I was in a BMW dealership. They also kept telling the sales tactics like “I have never seen this car go for so low”. Very strange encounter here. More

Review pending Currently waiting for a pricing issue to be resolved will update my review with my experience after the issue has been resolved. So stay tuned Currently waiting for a pricing issue to be resolved will update my review with my experience after the issue has been resolved. So stay tuned More

30k checkup The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They d The service was excellent. Car was done when I was told it would be. It cost what I was told. They wanted to do more work, and when I said, no. They didn't badger me. My only complaint is about the waiting area. The TV was blasting. I don't know if another patron turned it up that loud, and the music was playing at the same time. I was trying to work, so that was annoying. But it has nothing to do with my car, so I still say 5 stars. More

Read your paper work carefully My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me My service person did not let me know that I had a significant oil leak that needed a big repair, When I took my car in for an oil change. He gave me my paper work back and sent me on my way like there were no other issues to talk about & Also told me to call on my our to find out what I needed to do about my driver seat that was also having an problem. He asked me to write the number down and call them. So I did, when I called them I was looking at the paper work and read about the oil leak. I called back to arrange to bring the car back for the oil leak to be fixed I asked him if he was ever going to talk to me about this, he said he was sorry but he didn't read it. & said he will help me KNOW find out what can be done on the seat. I still have not heard back regarding the seat. I will call him to follow up ........... More

PROMPT AND OUTSTANDING CUSTOMER SERVICE I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up I had an appointment to replace my passenger side airbag due to recall. Arian was quick to assist me as I drove in. I let him know I need to pick up my son from school and if he can get my car done sooner then later. Arian worked his magic and had my car done very quickly. He also provided excellent customer service and explained the services I need for my Mazda and some services I may consider getting at Putnum. Also, I love the waiting room which provides great gourmet coffee and pastries. I am grateful for the excellent service. More

Best car buying experience EVER! Working with Kyle Holt at Putnam Subaru couldn’t have been easier or more pleasant. We did our homework and received quotes via email on the Outback w Working with Kyle Holt at Putnam Subaru couldn’t have been easier or more pleasant. We did our homework and received quotes via email on the Outback we wanted from dealers all over northern California and Oregon. No one could even come close to Kyle’s price, so we decided to make the trip to Burlingame. After a very long drive (over 300 miles) from the Eureka area, the last thing we wanted was a long, drawn-out purchasing process, or any pressure or pricing surprises. Kyle really seemed to get this, and he had all of our paperwork ready to go the minute we arrived. He and Erik (in the financing department) were very relaxed and friendly, and so efficient that we were on the road in our new Outback after only about 1 1/2 hours at the dealership, and the price was exactly as Kyle had quoted it. It was honestly the most straightforward, relaxed car buying experience we have ever had, and best of all, Kyle is just a genuinely nice, honest guy. We’re happy to recommend Putnam Subaru to anyone who is shopping for Subaru! More

Grabien review We went to Putnam to buy a replacement for our 2000 Outback. After 18 years and 224,000 miles, it was time. We were met by Craig Tokunaga, who helped We went to Putnam to buy a replacement for our 2000 Outback. After 18 years and 224,000 miles, it was time. We were met by Craig Tokunaga, who helped us pick out the appropriate car, out of a pretty wide selection. We had some specific needs and some other more general ideas; Craig helped us narrow things down to the right feature / option set, matching both our vehicle needs and our budget. No pressure; no attempt to upsell, while making sure we did know about the full range of available features. The entire process went very quickly and smoothly, and we drove off with the exact car we wanted. More

Great Experience Craig and Alex were very knowledgeable and understood that I wanted direct answers which they gave. The process was very efficient and I walked away a Craig and Alex were very knowledgeable and understood that I wanted direct answers which they gave. The process was very efficient and I walked away a very satisfied customer. More